Using the Worldwide Web
For the online access to technical support information,
Preparing to Call Technical Support
If you cannot solve a problem using the trouble shooting tips in this section, you may need to call technical support. Have the following information available when you call:
●The monitor
●Monitor model number
●Serial number for the monitor
●Purchase date on invoice
●Conditions under which the problem occurred
●Error messages received
●Hardware configuration
◦Video card
◦Type of computer
◦Cable input used (for example, HDMI, VGA, DVI, or DisplayPort)
●Calibration system used
●Hardware and software you are using
Using the Worldwide Web 43