HP dv8000 H3Z14AA manual Flowchart 2.20-No Network/Modem Connection

Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network

or modem connec-

tion.

	N
Network		Replace jack
or modem jack		or have jack acti-
active?		vated.

Y

Y

Digital

line?

N

Connect

to nondigital

line.

	N
NIC/modem		Reload
configured		drivers and recon-
in OS?		figure.

Y

Disconnect all

power from

the computer

and open.

Reseat NIC/modem

(if applicable).

Y

Network

or modem connec-

tion working?

N

Replace

NIC/modem

(if applicable).

Y

Network

or modem connec-

tion working?

N

Replace

system

board.

Done

Done

2–28 Maintenance and Service Guide