Chapter 9

problem a Solve

Print troubleshooting

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

Check cartridges

Check paper

Check product

Check printer settings

Reset the product

Check cartridges

Try the following solutions.

Solution 1: Make sure you are using genuine HP ink cartridges

Solution 2: Check the ink levels

Solution 1: Make sure you are using genuine HP ink cartridges

Solution: Check to see if your ink cartridges are genuine HP ink cartridges.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

48 Solve a problem