Chapter 9
problem a Solve
On light | Attention | Ink level | Description | Solution |
| light | indicator |
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| light |
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Off | Off | Off | The product is turned off. | Press the On button to |
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| turn the product on. |
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On | Fast | Both fast | The tape was not | Remove the print |
| blinking | blinking | removed from one or | cartridge, remove tape, |
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| both print cartridges. | and reinsert the print |
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| cartridge. |
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On | Fast | Current ink | The product is out of | Load paper and press any |
| blinking | levels | paper. | button to resume. |
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| The product has a paper |
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| Remove paper jam and | |
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| jam. | press any button to |
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| resume. |
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On | Fast | Current ink | The front access door or | Close the front access |
| blinking | levels | the print cartridge access | door or the print cartridge |
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| door is open. | access door. |
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On | Fast | Both fast | The print cartridges are | Install or remove and |
| blinking | blinking | missing or not seated | reinsert print cartridges. |
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| correctly. | Remove the print |
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| The print cartridge might | cartridge, remove tape, |
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| be defective. | and reinsert the print |
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| The tape was not | cartridge. |
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| removed from one or | The print cartridge might |
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| both print cartridges. | |
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| not be supported for use in | |
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| The print cartridge is not | the product. For more |
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| intended for use in this | information about |
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| product. | compatible print |
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On | Fast | Current ink | The print carriage is | Open the front access |
| Blinking | levels | stalled. | door, and clear the |
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| carriage jam. |
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| Press any button except |
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| the On button. |
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| Pressing the On button |
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| will turn off the product. |
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On | Off | The | Replace the | |
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| cartridge is getting low | cartridge when print | |
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| cartridge | on ink. | quality is no longer |
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| light On | The | acceptable. |
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| Black print | cartridge has been | Replace the |
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| cartridge | removed. | |
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| cartridge, or print in ink- | ||
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| light Off |
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| backup mode with the | |
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| black print cartridge. For |
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| more information, see |
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On | Off | The black print cartridge | Replace the black print | |
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| is getting low on ink. | cartridge when print |
56 Solve a problem