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HP Deskjet F4500 9 Solve a problem, HP support, Support process, HP support by phone, Solve a problem, Phone support period, If you have a problem, follow these steps:

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9 Solve a problem

This section contains the following topics:

•Setup troubleshooting

•Print troubleshooting

•Scan troubleshooting

•Copy troubleshooting

HP support

•Support process

•HP support by phone

•Additional warranty options

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the product.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance and includes the following features:

•Fast access to qualified online support specialists

•Software and driver updates for the product

•Valuable product and troubleshooting information for common problems

•Proactive product updates, support alerts, and HP newsgrams that are available when you register the product

3.Call HP support. Support options and availability vary by product, country/region, and language.

Solve a problem

HP support by phone

Phone support options and availability vary by product, country/region, and language. This section contains the following topics:

•Phone support period

•Placing a call

•Support phone numbers

•After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Solve a problem

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Contents

Page Page Page Contents Page 1 How Do I I? Do How 2Finish setting up the HP All-in-One Wireless Connection using a WPS enabled router Test wireless setup and print network configuration page Traditional Wireless Connection USB Connection Install the software for a network connection 3Get to know the HP All-in-One Printer parts Control panel features 4 Print Print documents Print photos Resizing Options Size Best Print Quality Enabled Print envelopes Print on specialty media Specialty Papers •Print Quality: Normal or Best Print labels 7.Click the Printing Shortcuts tab Page •Print Quality: Normal Print booklets 7.In the Printing Shortcuts list, click Booklet Printing Print On Both Sides •Left Edge Booklet Continue Print posters Printer Features Poster Printing Select Tiles Print iron-ontransfers Print a Web page Print using the maximum dpi View the print resolution Use printing shortcuts Set the default print settings 5 Paper basics Recommended papers for printing HP Office Paper HP Iron-OnTransfers basics Paper HP Premium Inkjet Transparency Film HP Photo Value Pack Load media Load envelopes a. Prepare tray Page Page 6Scan Scan to a computer Page 7 Copy Copy text or mixed documents Paper Selection Start Copy Black Color Copy Set the copy paper type Normal Paper type Control panel setting Photo (Small) 8Work with cartridges Check the estimated ink levels Order ink supplies Choose the right cartridges Automatically clean print cartridges Replace the cartridges Page Cartridge warranty information Page 9 Solve a problem HP support Support process HP support by phone Additional warranty options Setup troubleshooting Cause: After setting up the product, it does not print Uninstall and reinstall the software Print troubleshooting Check cartridges Check paper Check product Check printer settings Solution 1: Check the print settings Solution 2: Verify the paper size setting Solution 3: Check the printer margins Scan troubleshooting Text is incorrect or missing Copy troubleshooting Parts of the original do not appear or are cut off The printout is blank Errors Flashing lights On light Attention Ink level Description Solution Wireless indicator light Printing in ink-backupmode 10 Stop the current job job current the Stop 11 Technical information Notice Specifications Environmental product stewardship program Eco-Tips Your product's Eco features Smart Web printing Clip Book Edit Clips Power consumption Chemical Substances Regulatory notices FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord HP Deskjet F4500 All-in-Oneseries declaration of conformity DECLARATION OF CONFORMITY Regulatory wireless statements European Union regulatory notice European Union Regulatory Notice Products with 2.4-GHzwireless LAN devices France Notice to users in Taiwan Page Index