3 Illustrated parts catalog
Service tag and PCID label
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
●Product name (1). This is the product name affixed to the front of the computer.
●Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
●Warranty period (4). This number describes the duration (in years) of the warranty period for the computer.
●Model description (select models only) (5). This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.
20 Chapter 3 Illustrated parts catalog
