Ericsson W3X manual Telephony and Fax Service W35 only

Troubleshooting

•Make sure that the PC belongs to the same workgroup as the Ericsson W3x. For instructions, see section 6.3.1 – Check Workgroup Settings. The Ericsson W3x workgroup is displayed on the Sharing web page.

•If you have problems accessing a printer, make sure that the printer drivers are correctly installed on the PC.

7.7Telephony and Fax Service (W35 only)

Note: The telephony and the fax services will work without any further configurations but must be supported by the subscription/network in order to work. If you are unsure, check with your service provider.

Table 28 – Telephony and Fax Service

Indication/Symptom	What to do
Cannot make or receive a call from	Make sure that the phone is
a telephone connected to the	working, for example by connecting
Ericsson W35.	it to a fixed line telephone network
	(PSTN). The phone has to be of a
	standard touch tone type (with
	DTMF keypad support).
	Note: Some old phones have a
	keypad, although they do not
	support DTMF. These phones are
	consequently not supported by the
	Ericsson W35.
	The phone must be connected to
	the Phone connector on the
	Ericsson W35. Verify that a dial
	tone is heard when picking up the
	handset. If not, replace the handset
	and restart the Ericsson W35. Allow
	some two minutes for the startup
	and then listen for the information
	tone again
	If an information tone other than the
	dial tone is heard when lifting the
	handset verify that the SIM card is
	correctly inserted, re-enter the PIN,
	or enter the PUK and a new PIN to
	unlock the SIM card. The method to
	use depends on the type of

1/1551-CRH 102 168 Uen Rev A 2008-12-16 83