Troubleshooting

Indication/Symptom

What to do

 

 

 

configuration).

 

Verify that the Wireless LAN

 

interface installed on the wireless

 

client is active.

 

Keep the Ericsson W3x away from

 

electrical devices that disturb the

 

radio signals, for example

 

microwave ovens. Try to move the

 

Ericsson W3x to another location,

 

but make sure that the mobile

 

network signal is still acceptable

 

before finalizing the installation.

 

Make sure that your Ericsson W3x

 

network does not use the same

 

radio channel as other wireless

 

devices, for example security

 

systems. The radio channel is

 

displayed on the Wireless LAN

 

page. To avoid interference, let the

 

Ericsson W3x select a channel

 

automatically (Auto).

 

Verify that the network name

 

(SSID) on the Ericsson W3x and

 

the wireless client are the same.

 

Note that the network name is

 

case-sensitive.

 

Verify that the operating system

 

and Wireless LAN interface of the

 

client supports the authentication

 

and encryption method (WEP-64,

 

WEP-128, WPA, or WPA2)

 

configured on the Ericsson W3x.

 

These settings are displayed on the

 

Wireless LAN web page. If the

 

security method is not supported in

 

the client, configure the Ericsson

 

W3x to use another method.

 

For the configured security method,

 

make sure that the same

 

encryption key or passphrase is

 

configured on both the Ericsson

 

W3x and the client. Note that a

 

passphrase is case sensitive.

 

 

1/1551-CRH 102 168 Uen Rev A 2008-12-16

81

Page 87
Image 87
Ericsson W3X manual Configuration