Troubleshooting
Indication/Symptom | What to do |
|
|
| configuration). |
| Verify that the Wireless LAN |
| interface installed on the wireless |
| client is active. |
| Keep the Ericsson W3x away from |
| electrical devices that disturb the |
| radio signals, for example |
| microwave ovens. Try to move the |
| Ericsson W3x to another location, |
| but make sure that the mobile |
| network signal is still acceptable |
| before finalizing the installation. |
| Make sure that your Ericsson W3x |
| network does not use the same |
| radio channel as other wireless |
| devices, for example security |
| systems. The radio channel is |
| displayed on the Wireless LAN |
| page. To avoid interference, let the |
| Ericsson W3x select a channel |
| automatically (Auto). |
| Verify that the network name |
| (SSID) on the Ericsson W3x and |
| the wireless client are the same. |
| Note that the network name is |
| |
| Verify that the operating system |
| and Wireless LAN interface of the |
| client supports the authentication |
| and encryption method |
| |
| configured on the Ericsson W3x. |
| These settings are displayed on the |
| Wireless LAN web page. If the |
| security method is not supported in |
| the client, configure the Ericsson |
| W3x to use another method. |
| For the configured security method, |
| make sure that the same |
| encryption key or passphrase is |
| configured on both the Ericsson |
| W3x and the client. Note that a |
| passphrase is case sensitive. |
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