Troubleshooting

Indication/Symptom

What to do

 

 

 

 

information tone. For information

 

about tones, see section 4.2 –

 

Information Tones.

 

 

 

Cannot send or receive on a fax

Make sure that the fax is connected

connected to the Ericsson W35

to the Phone/Fax connector on the

 

Ericsson W35.

 

 

Check that the Internet

LED

 

is on and on the LAN page that the

 

Ericsson W35 has received an IP

 

address. The data service is a

 

prerequisite for the fax service, see

 

section 7.4 – Internet Access for

 

troubleshooting the data service.

 

Make sure that the fax is working,

 

for example by connecting it to a

 

fixed line telephone network

 

 

(PSTN).

 

 

Messages regarding fax status and

 

failures are shown on the fax.

 

 

 

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