Troubleshooting

7 Troubleshooting

This chapter describes how to solve a number of issues that could occur during installation, configuration, and use of the Ericsson W3x. More information is available at www.ericsson.com/fwt.

If none of the suggested methods in this chapter solve your problem, you are recommended to:

1.Restart the Ericsson W3x (see section 7.1).

2.Reset the Ericsson W3x to factory default configuration (see section 7.2).

3.Contact your service provider.

7.1Restart

To restart the Ericsson W3x, click the page.

Restart button on the System web

If you cannot access the WUI, remove the power cable to disconnect the Ericsson W3x from power and wait a moment before reconnecting the cable.

7.2Reset to Factory Default Settings

The factory default configuration contains the original settings of your

Ericsson W3x.

To reset the configuration to factory default settings, click the Reset button in the “FACTORY RESET” section on the System web page.

If you cannot access the WUI, the following procedure resets all configurable values back to factory default settings:

1.Press the Reset button with the tip of a pen. The Standby button starts blinking.

2.Wait until the Standby button stops blinking which indicates that the reset is finished.

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Ericsson W3X manual Restart, Reset to Factory Default Settings