To access HP Instant Support:
1.On your personal computer, go to www.hp.com/support.
2.Select your country or region.
3.Select See support and troubleshooting information, and then type your product model number.
4.Click the >> button.
NOTE: For troubleshooting information on Microsoft Operating System applications, go to www.microsoft.com/mobile.
You can use the following suggestions to troubleshoot problems with your HP iPAQ.
Problem | Solution | ||
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| |
I cannot see | • | Be sure the HP iPAQ is powered on. | |
anything on | • | Be sure the HP iPAQ battery is charged. | |
the screen. | |||
• | Be sure the HP iPAQ is connected to the AC Adapter and the | ||
| |||
|
| HP iPAQ Cradle. | |
| • Reset the device by using the stylus to lightly press the | ||
|
| Reset button. | |
| • Remove and replace the battery. | ||
|
|
| |
I cannot keep my | • | Always keep the HP iPAQ connected to the AC Adapter when you | |
battery charged. |
| are not using it. | |
• Tap Start > Settings > System tab > Backlight icon. In
backlight settings, place a checkmark in the check box next to Turn off backlight if device is not used for and select 30 seconds to conserve more battery power.
• Tap Start > Settings > System tab > Power > Advanced
tab. In battery power settings, set the battery power To turn off device if not used for 2 minutes.
• Turn off the Phone, Bluetooth, and all wireless connections when not in use.
• Check to make sure you are using an HP authorized battery.
Troubleshooting