Viewing questions
Symptom | Remedy |
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I get a poor picture with video signal | Check the following: improper control setting, local interference, cable |
input. | interconnections. Adjust the picture control as needed. Try another |
| location for the TV. Make sure that all connections are secure. |
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There is no picture, and I have an | ■ Press the Source button on the remote control, and confirm that the |
external device controlling the TV. | source is selected. |
| ■ Verify that the external device or PC power is turned on. |
| ■ Make sure that the source device is connected. |
| ■ Check the power management function of the source device. Is it in |
| standby mode? |
| ■ Connect the source to the TV. Operate the external device or PC |
| (move the mouse, or press a key). |
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The picture, with a component input | ■ Make sure that each cable is plugged into the correct |
source connected, is too red, blue, or | connector on the TV and on the input source device. |
green, or it has black that is too | ■ Make sure that the cables are fully inserted at both ends. |
black or washed out. | ■ See “Adjusting the AV picture image” on page 31. |
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Picture quality questions |
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Symptom | Remedy |
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Part of the picture is cut off, or the | Check the position adjustment settings, and adjust the screen settings |
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picture is not centered. | accordingly. |
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The picture image is too large or | Press the Aspect button on the remote control to select a different picture |
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too small. | image size. |
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The picture is unstable. | Verify that the external device or PC resolution setting is correct. Adjust to |
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| the appropriate resolution. |
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The picture has dark side bars and I | Press the Info button on the remote control and read the station |
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cannot remove the bars by choosing | transmission mode. Some stations transmit |
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a different aspect ratio. | programming directly in 16:9 aspect ratio so that the image has |
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| embedded dark side bars. For that type of input signal, the Panorama | Troubleshooting |
| mode is not available, and the Zoom1 and Zoom2 modes do not | |
| eliminate the side bars. | |
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When watching a DVD, the image | Film may be captured in many different widescreen ratios. When the |
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has dark stripes at the top and | original film ratio does not match the TV ratio, the stripes appear above |
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bottom of the screen. | and below the image. |
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Troubleshooting 55
