Control panel message | Description | Recommended action | |
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Fax Send error | The product was unable to send the fax. | Try sending the fax later, or confirm with the | |
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| recipient that the receiving fax machine is | |
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| ready. |
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| If the error persists, contact HP. See | |
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| support flyer that came in the product box. | |
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Jam in <location> | The product has detected a jam in the | Clear the jam from the area indicated in the | |
alternates with | location indicated in the message. | message, and then follow the | |
| instructions. Clearing some jams requires | ||
Open door and clear jam |
| you to open the top cover and remove the | |
| print cartridge. |
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Load tray 1 PLAIN <SIZE> | The product is performing a cleaning cycle. | Load the tray with plain paper of the size | |
alternates with |
| indicated. Press the OK button to start the | |
| cleaning cycle. |
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Cleaning Mode |
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Load tray <TYPE>, <SIZE> | The tray is empty. | Load the tray with the correct type and size of | |
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| paper. |
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Manual duplex | The product is processing a manual duplex | To print the second side, place the pages | |
alternates with | job. | face down in the tray with the top edge first. | |
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Load tray1 |
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Press [OK] |
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Manual feed <SIZE>, <TYPE> | The product is set for the manual feed mode. | Load the tray with the correct size and type of | |
alternates with |
| paper, or press the OK button to use the | |
| paper that is in the tray. | ||
Press [OK] for available media |
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Memory is low | The product does not have enough memory | If the product is processing other jobs, send | |
Press [OK] | to process the job. | the job again after those jobs have finished. | |
| If the problem continues, turn off the power | ||
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| by using the power switch, and then wait at | |
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| least 30 seconds. Turn on the power and wait | |
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| for the product to initialize. | |
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Misprint | The product has experienced an internal | Press the OK button to continue. Job output | |
Press [OK] | hardware error. | might be affected. | |
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No paper pickup | The product has experienced an internal | Press the OK button to continue. Job output | |
Press [OK] | hardware error. | might be affected. | |
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Page too complex | The product could not print the current page | Press the OK button to clear the message. | |
Press [OK] | because of its complexity. | Allow the product to finish the job, or press | |
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| the Cancel | button to cancel the job. |
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Printer jam clear paper path | The product has detected a jam in the input | Clear the jam from the area indicated in the | |
| tray. | message, and then follow the control panel | |
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| instructions. |
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Settings cleared | The product has cleared job settings. | ||
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32 Chapter 1 Purpose and scope | ENWW |