HP Driver Diagnostic Printer Check Tool
Use the HP Driver Diagnostic Printer Check Tool, a
1.Open a Web browser.
2.Go to the following Web site: www.hp.com/go/drivercheck
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. The tool gathers information about the products, drivers, and system setup in order to diagnose the software driver configuration and check the printer driver.
When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check. The tool verifies whether the latest printer driver is being used, provides feedback if an incorrect printer driver is being used, and indicates whether an updated
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer.
44 Chapter 2 Software description | ENWW |