Introduction

This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product.

This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center

(CCC)agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.

NOTE: This STR describes drivers that are available from the product firmware and shipped on the printing-system software CD that comes with the product. This STR does not describe drivers that will become available on the Web.

The following information is included in this STR:

●Descriptions of drivers, operating systems, and system environments

●Procedures for installing and uninstalling the printing-system software components

For information about the location of information within chapters, see the table of contents. An index is also provided in this STR.

Additional detailed information about the printing-system software is published in an addendum to this STR. The following information is available in the addendum:

●Lists of installed files

●System-modification information, such as files added or modified

2 Chapter 1 Purpose and scope

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