Help and Support
HP provides many kinds of information and help for your PC.
■HP Utility programs in the hp pavilion pc tools folder.
■The Help and Support Center is an onscreen Help area where you can find information from HP and Microsoft about using the PC and its components.
Go to the Help and Support Center when you want to read about your computer, view tutorials, run tests, or get troubleshooting help by using the Internet.
The Help and Support Center also gives you access to the latest news and updates for your PC.
■The HP Web site provides a place where you can get supplemental information about HP computers and products and contact HP Support.
■HP Customer Care provides HP Help over the telephone.
Review the following pages to learn more about each of these types of help.
HP Utility Programs
HP provides special utility programs in the hp pavilion pc tools folder that display support information, and initiate application or system recovery.
To find these programs, click Start, choose All Programs, choose
Help and Support Center
1 Press Help (the ?
button) on the keyboard
to open Help and
Support.
Or
Click Start on the taskbar, and then click Help and Support.
2 In Help and Support, click My HP Pavilion PC. Click a title and read the topic. This area is a library of helpful information about your PC.
3 In Help and Support, click HP Instant Support. Click Request Help and follow the onscreen instructions to run a test or submit a problem to HP Instant Support.
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