QuickSpecs

HP 3PAR StoreServ 7000 Storage

Service and Support, HP Care Pack, and Warranty Information

Customers purchasing from a commercial reseller can find HP Care Pack Services at

http://www.hp.com/go/lookuptool

Recommended HP Care Pack Services for optimal satisfaction with your HP product.

Recommended Services 3-Year HP Support Plus 24

For a higher return on your storage investment, HP Support Plus 24 provides integrated hardware and software support services designed specifically for your technology. Available 24x7, this 3-year combined reactive support option delivers onsite hardware support and over-the-phone software support around- the-clock. Leverage the full strength of HP Technology Services - customers can trust the services professionals at HP to work collaboratively with them, putting our strategic and technical know-how to work across their entire infrastructure.

Improve uptime with responsive hardware and software services

Enjoy consistent service coverage across geographically dispersed sites

Update HP software at a predictable cost

Increase customer satisfaction-with no interoperability gaps

http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf

HP Installation and Startup Service for 3PAR StoreServ File Controller

For smooth startup, HP Installation and Startup Service provides for deployment of your HP 3PAR StoreServ File Controller while helping you establish readily available access to and management of your critical data and applications. Leverage the full strength of HP Technology Services - customers can trust the services professionals at HP to work collaboratively with them, putting our strategic and technical know-how to work across their entire infrastructure.

System installation and setup by a HP technical specialist Reduced implementation time and cost

Verification prior to installation that all service prerequisites are met

Availability of an HP service specialist to answer basic questions related to this service during the orientation session

Potential expansion of the number of shares and hosts http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-6112ENL.pdf

HP Proactive Select Service

HP Proactive Select Service improves your IT performance and manageability through the use of cost effective flexible services. HP provides technical expertise and best practices to accelerate ROI of your technology investment. Selectable proactive services span a wide range of technology and process services - a flexible way to purchase proactive services that fit your particular environment and situation.

HP Proactive Select Service is technology agnostic and purchased in addition to your choice of underlying reactive support.

Access to a list of flexible and customizable proactive service activities

Enhance customers' in-house IT team with complementary assistance from HP

Improved time to solution

Reduce business risk and project costs by accessing HP specialists

Simplify IT operational procedures by leveraging HP best practices

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf

DA - 14433 North America — Version 17 — December 10, 2013

Page 42