QuickSpecs

HP 3PAR StoreServ 7000 Storage

Service and Support, HP Care Pack, and Warranty Information

recommendations to improve HP 3PAR StoreServ Storage disk array performance, stability, and availability by identifying potential problems and understanding the possible solutions that will help avoid them

 

HP 3PAR Rebalance Service - Planning and coordinating activities led by HP Storage Services

 

professionals to deliver a successful disk array rebalance, including creation and implementation of a

 

rebalance service plan, verification tests to confirm product functionality, and an orientation session to

 

review changes made to the system

 

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA4-0280ENW.pdf

 

HP 3PAR Storage Assessment Service - Assessment check based on a point-in-time

 

snapshot of system configuration, capacity, supportability, and interoperability for a single HP 3PAR

 

Storage, ideal when you are experiencing rapid growth or need to establish a baseline understanding of

 

your current HP 3PAR StoreServ environment

 

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA4-0280ENW.pdf

Operate and support

Choose the right support to maximize uptime, free up your resources, and achieve improved value-as

 

you get the most out of the existing IT assets while accelerating time-to-revenue.

 

HP Critical Service - Proactive activities and 24x7 monitoring of your environment-ideal for when

 

uninterrupted uptime is essential

 

HP Proactive Care 24x7 - Hardware and software support services designed specifically for your

 

technology with rapid access to Advanced Solution Center Specialists plus firmware and software

 

management and best practice advice http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855ENW.pdf

 

HP Proactive Care Personalized Support - An option-if you have HP Proactive Care- to bring increased

 

personalization of the Proactive Care support experience through the assignment of an Account Service

 

Manager (ASM) who provides IT best practice advice to help address IT issues and projects.

 

http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA4-3446ENW.pdf

 

HP Education Services - Comprehensive training for new, as well as experienced, storage administrators

 

designed to expand your skills and keep you up to speed with the latest storage and virtualization

 

technology from HP Storage. http://education.hp.com/curr-storsan.htm

Optimized Care- delivers best performance and stability through deployment and proactive management practices

Standard Care - maintains high level of uptime, along with expert help to cut the cost and complexity of implementation and support

Choose from three levels of operate and support care

HP Critical Service

Additional options - 10 HP Proactive Select credits per year, per array

HP Proactive Care 24x7-Plus, 20 credits per year per array

Additional options - HP Proactive Care Personalized Support (once per Proactive Care support new environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits per year, per array

DA - 14433 North America — Version 17 — December 10, 2013

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HP 7200 BC745A manual Review changes made to the system, Your current HP 3PAR StoreServ environment, Operate and support