QuickSpecs
HP 3PAR StoreServ 7000 Storage
Service and Support, HP Care Pack, and Warranty Information
Basic Care - Minimum | HP Proactive Care 24x7, plus 10 HP Proactive Select credits per year, per array |
recommended support |
|
| Additional options - HP Proactive Care Personalized Support (once per Proactive Care support new |
| environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select |
| credits per year, per array |
Remote | HP Automation provides 24x7 coverage, proactive problem prevention, accurate problem diagnosis and |
Support Automation | faster problem resolution, as well as interactive support portals and tools. This is an integral, and cost- |
| free, part of your HP support relationship and we are continually investing in additional |
| capabilities to make it better. |
For more information | |
| To learn more on HP Storage Services, please contact your HP sales representative or HP Authorized |
| Channel Partner |
| HP Care Pack Services are sold by HP and HP Authorized Service Partners: |
| Services for customers purchasing from HP or an enterprise reseller are quoted using HP order |
| configuration tools. |
| Customers purchasing from a commercial reseller can find HP Care Pack Services at: |
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DA - 14433 North America — Version 17 — December 10, 2013 | Page 8 |