QuickSpecs

HP 3PAR StoreServ 7000 Storage

Service and Support, HP Care Pack, and Warranty Information

Optional HP Care Pack Services that will enhance your HP product experience.

Optional Services

HP Data Migration Service for Windows

 

For customers who need to safely migrate Windows data within their TCP/IP networks with minimal

 

impact to their operations:

 

You have a need to migrate data between Windows servers within your TCP/IP network. Or you have a

 

need to migrate storage for your Windows servers. Or both. And you need to accomplish these migrations

 

efficiently while minimizing risk at the same time.

 

HP Data Migration Service for Windows offers you a cost competitive and convenient way to accommodate

 

data migration triggered by a need to refresh or consolidate storage, or to create different storage tiers.

 

This service offers a migration cost in line with the costs of storage products in small and medium-sized

 

storage environments. The service is delivered via a skilled HP service specialist with special consideration

 

for data availability, integrity, and ongoing operational performance during the transfer process.

 

http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-4734ENW.pdf

 

 

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business

 

environment - from the desktop to the data center.

 

Support Portal

 

The HP support portal provides one-stop access to the information, tools and services you need to

 

manage the daily operations of your IT environment.

 

Features include:

 

Access to self-solve tools (including search technical knowledge base)

 

Efficient logging and tracking of support cases

 

Collaboration with other business and IT professionals

 

Download of patches and drivers

 

Access to diagnostic tools

 

Proactive notification of relevant information

 

Access to certain features of the support portal requires an HP service agreement. To access the support

 

portal, visit: http://www.hp.com/support

 

 

Customer Technical

Consider education as an integral part of your strategy to get the best return on investment for your HP

Training

storage solution. HP offers a variety of training courses on storage software, networking, archiving and

 

disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led

 

courses at one of our 80 training centers worldwide to on-site training customized to your needs or online.

 

www.hp.com/learn/storage

 

 

HP Services Awards

HP Services continues to be recognized for service and support excellence by customers, partners,

 

industry organizations and publications around the world. Recent honors and award reflect our services

 

team's dedications, technical expertise, professionalism and uncompromising commitment to customer

 

satisfaction. For a list of all our awards, please visit:

 

http://h20219.www2.hp.com/services/cache/433028-0-0-225-121.html

DA - 14433 North America — Version 17 — December 10, 2013

Page 43