Inspect the toner cartridge for damage | HP Mfp M127fn CZ181ABGJ

3.Touch the Cleaning Page button.

4.Load plain letter or A4 paper when you are prompted.

5.Touch the OK button to begin the cleaning process.

The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page that prints.

Inspect the toner cartridge for damage

1.Remove the toner cartridge from the product, and verify that the sealing tape has been removed.

2.Grasp both sides of the toner cartridge and distribute the toner by gently rocking the cartridge.

3.Check the memory chip for damage.

4.Examine the surface of the imaging drum on the toner cartridge.

CAUTION: Do not touch the roller (imaging drum) on the cartridge. Fingerprints on the imaging drum can cause print-quality problems.

●If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge.

●If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it.

5.Print a few pages to see if these steps resolved the issue.

Check the paper and printing environment

Use paper that meets HP specifications

Use different paper if you are having any of the following problems:

●The printing is too light or seems faded in areas.

●Specks of toner are on the printed pages.

●Toner is smearing on the printed pages.

●Printed characters seem misformed.

●Printed pages are curled.

Always use a paper type and weight that this product supports. In addition, follow these guidelines when selecting paper:

●Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges.

●Use paper that has not been previously printed on.

●Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in inkjet printers.

●Use paper that is not too rough. Using smoother paper generally results in better print quality.

ENWW	Improve print quality 89

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HP Mfp M127fn CZ181ABGJ manual Inspect the toner cartridge for damage, Check the paper and printing environment

Contents

Laserjet PRO MFP Page HP LaserJet Pro MFP M125, M126, M127, M128 Copyright and License Table of contents Additional printing information Solve problems 111 Product comparison Product views Control panel overview Product introduction Product introduction Product comparison Product comparison Product front view Product views Product back view M125a, M125r, M125ra, M126a Control panel overview M125nw, M125rnw, M126nw M127fn, M128fn, M127fp, M128fp M127fw and M128fw Control-panel Home screen touchscreen only Supported paper sizes and types Load the input tray Paper trays Supported paper sizes Supported paper sizes and typesSupported paper sizes Supported paper types Supported paper types Load the input tray Load the input tray Tray adjustment for small paper sizes Enww Paper trays Print Print tasks Windows How to print WindowsManually print on both sides Windows Print tasks Windows Print Print multiple pages per sheet Windows Print Select the paper type Windows Additional printing information Enww Print tasks Mac OS How to print Mac OSManually print on both sides Mac OS Select the paper type Mac OS Print multiple pages per sheet Mac OS Enww HP ePrint Web-based printingHP ePrint software AirPrint Wireless Menu Wireless Direct Settings On/Off Set up HP Wireless Direct Printing Print Make a copy Copy on both sides duplex Optimize copy quality Copy Make a copy Copy on both sides duplex Optimize copy quality Scan Scan by using the HP Scan software Windows Scan by using the HP Scan software Mac OS Scan Fax Connect the product Connect and configure the product for fax Control panel HP Fax Setup Wizard Windows Configure the productSelect Time/Date Select Fax Header HP Fax Setup Wizard Windows Select Fax Setup, and then select Fax Set-Up Utility Select Rings to Answer Select Answer Mode Select Extension Phone Select Advanced Setup, and then select Fax/Tel Ring Time Install the HP Fax software Windows, optional Send a fax Select Start Fax Send a fax using the HP software Windows Create, edit, and delete speed-dial entries Select Individual SetupCreate and edit speed-dial entries Delete speed-dial entries Select Delete Entry Manage the product Change the product connection type Windows Touch the Enable Web Services button Use HP Web Services applications touchscreen models only Tab or section Description Home tab HP Device Toolbox Windows HP Device Toolbox Windows HP Utility for Mac OS HP Utility featuresOpen the HP Utility HP Utility for Mac OS X Set or change the product password Product security features Lock the product Configure the Sleep/Auto Off After setting Economy settingsPrint with EconoMode System Setup Energy Settings Wake/Auto On Events System Setup Energy Settings Sleep/Auto Off After System Setup Supply Settings Enable or disable the Very Low settings Black Cartridge Very Low Setting Replace the toner cartridge Replace the toner cartridge Enww Solve problems Control panel help system touchscreen models only Restore the factory-set defaults Product does not pick up paper Solve paper feed or jam problemsProduct picks up multiple sheets of paper Frequent or recurring paper jams Prevent paper jams Touch the Configuration Report button Clear jams from the input tray Clear jams from the input tray Enww Clear jams in the toner-cartridge area Clear jams in the toner-cartridge area Reinsert the toner cartridge Solve problems Close the top cover Lower the scanner assembly Clear jams in the output bin Clear jams in the output bin Enww Clear jams in the document feeder Enww Improve print quality Set the paper-type setting for the print jobPrint from a different software program Check the toner-cartridge status Print a cleaning Check the paper and printing environment Inspect the toner cartridge for damage Check the product environment Check the EconoMode settings System Setup Paper Setup Check the paper settingsImprove copy and scan quality Check the scanner glass for dirt and smudges Edge-to-edge copying Optimize for text or pictures Close the document-feeder input tray Select Fax Setup Check the send-fax resolution settingImprove fax image quality Check the scanner glass for dirt or smudges Check the Error Correction setting Check the lightness/darkness settingSelect Advanced Setup, and then select Fax Resolution Check the Fit-to-Page setting Check the senders fax machine Send to a different fax machine Computer is using the incorrect IP address for the product Solve wired network problemsPoor physical connection Computer is unable to communicate with the product Product is disabled, or other network settings are incorrect Computer or workstation might be set up incorrectly Wireless connectivity checklist Solve wireless network problems Network does not appear in the wireless networks list Cannot connect more computers to the wireless product Perform a wireless network diagnostic test Wireless network is not functioningReduce interference on a wireless network Enww Check the hardware setup Solve fax problems Faxes are sending slowly Solve fax problems Fax quality is poor Turn on the Error Correction setting from the control panel Fax cuts off or prints on two pages Touch the Setup Button Solve problems Parts, supplies, and accessories Customer self-repair parts Order parts, accessories, and suppliesAccessories Macintosh Index Media Page CZ172-90910* *CZ172-90910