Getting Started

Troubleshooting

Symptom

Suggested Action

 

 

 

3Clear the X’s from all the options except Inspect boot sector, then select Continue (perform selected tasks) and press Enter.

4Insert Windows® NT Setup Disk 3 when directed then insert the MPEGscope Plus Windows® NT Repair Disk when prompted.

5The boot sector repair will take a few seconds. When the message on the screen indicates the repair is complete, remove all diskettes from the drive and restart the system.

6After the system restarts, run the Check Disk (chkdsk) utility to determine if any problems remain with your system disk, as follows:

a)Launch the Disk Administrator from the Start/Programs/Administrative Tools (Common) menu.

b)From the Disk Administrator, click anywhere in the Disk 0 field to select C: drive.

c)From the Tools menu, select Properties, then select the Tools tab.

d)From the Error–checking box, select the Check Now button.

e)From the Check Disk C:\ dialog, select both Check Disk options—Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

f)Select Start.

g)An information window is displayed which indicates that the Check Disk process cannot be performed immediately because the utility cannot obtain exclusive access to the drive.

Click Yes to proceed.

Click OK to close the Properties window.

Close the Disk Administrator window.

h) Shut down and restart MPEGscope. Check Disk will execute during the system startup.

CAUTION

Do not remove the cover or handle any MPEGscope hardware unless advised

 

to do so by your HP customer support representative. Please disregard any

 

instructions in your PC user’s guide directing you to check or install components

 

inside your PC. Interfering with MPEGscope hardware may invalidate your

 

warranty.

 

 

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HP MPEGscope manual Select Start, Warranty