PRO RX Installation and User’s Manual

8. RAID Level Descriptions

Although the RAID Controller supports a large variety of RAID Levels, RAID 0 or RAID 3 are most commonly used for video and content creation purpose.

RAID

Description

Advantage

Disadvantage

Ideal for

Level

 

 

 

 

 

 

 

 

Highest

 

 

 

No disk

resolution HD,

0

Striping.

Highest

redundancy, one

2K, and

performance.

drive failure will

maximum

 

 

 

 

 

lose all data.

multiple

 

 

 

 

streams.

 

 

 

Less cost efficient

Data protection

 

 

 

is paramount,

 

 

Highest

for redundancy,

1

Mirroring.

maximum disk

redundancy.

loses ½ disk

 

 

failure

 

 

 

capacity.

 

 

 

protection.

 

 

 

 

 

 

 

 

Well balanced

 

Striping with

Efficient drive

 

for video

 

redundancy, 1

Loses 1 disk drive

requiring

3

a dedicated

drive used for

capacity.

performance

 

parity drive.

 

parity.

 

and

 

 

 

 

 

 

 

redundancy.

 

 

 

 

Well balanced

 

Striping the

Efficient drive

 

for file server

 

redundancy,

Loses 1 disk drive

requiring

5

parity across

parity distributed

capacity.

performance

 

all drives.

 

to all drives.

 

and

 

 

 

 

 

 

 

redundancy.

 

Striping with

Double drive

 

 

6

two

redundancy, 2

Loses 2 disk drive

Mission critical.

dedicated

drives used for

capacity.

 

 

 

parity drives.

parity.

 

 

 

 

Each drive can

 

 

 

Just a Bunch

be accessed

 

Audio

JBOD

individually from

No redundancy.

of disks.

applications.

 

operating

 

 

 

 

 

 

 

system.

 

 

 

 

 

Loses another

 

RAID

A drive is set

Automatic

drive capacity. (In

Minimizes

aside as an

addition to the

degraded RAID

+

rebuild of a

online hot

drive(s) needed for

level exposure

Spare

failed drive.

spare.

the RAID level

time.

 

 

 

 

 

selected.)

 

Page 36

 

 

 

 

PRO RX Installation and User’s Manual

Limited Warranty

WHAT THE WARRANTY COVERS

Dulce Systems warrants your product against any defect in material and workmanship and conforms to Dulce published specifications under normal use.

WHAT THE WARRANTY DOES NOT COVER

The warranty does not cover equipment which has been damaged due to accident, misuse, abuse, fire, flood, "Acts of God," or other contingencies beyond our control; use of incorrect line voltages; improper or insufficient ventilation; failure to follow operating instructions; or improper or unauthorized repair; improperly packaged for shipping; packaged in non- approved shipping container; shipping damage.

The warranty is voided by removal or alteration of the product or parts identification labels.

Dulce has no liability for general, consequential, incidental or special damages. These include loss of recorded data, the cost of recovery of lost data, lost profits and the cost of the installation or removal of any Products, the installation of replacement Products, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product.

WHAT THE WARRANTY PERIOD IS

Dulce Systems warrants your PRO RX product for 36 months and if the product is registered with Dulce within 30 days of purchase, we will extend the warranty for another 6 months totaling 42 months. We warrant the Duo for 36 months. The warranty period begins at the date of shipment to the original end user, company or organization.

Our warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.

WHAT WE WILL DO TO CORRECT THE PROBLEM

We may elect which remedy or combination of remedies to provide at our sole discretion. We shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. Our replacement Product under its limited warranty will be manufactured from new or reconditioned parts.

Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product.

We will return the repaired or replacement Product to you prepaid using the same method of shipping (ex: overnight, ground, 2nd day, …) as was shipped to us. If a more expedited return shipping method is required, extra charges might apply at our discretion.

HOW YOU CAN GET SERVICE

Contact our Technical Support to obtain a RMA (Return Materials Authorization) number. The model number, serial number, and description of the problem will be required. A valid proof of purchase might be required to further validate the Products warranty eligibility, the valid proof of purchase document must show the product model, serial number, purchase date, and supplier name. If the valid proof of purchase is not available, the original manufacturing date of the product will be used to determine the warranty period.

No returns will be accepted without a RMA number. We reserve the right to refuse the delivery of the return.

You shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to effectuate repair or replacement under this warranty.

All products returned to us must be shipped in the original packaging or Dulce approved packaging. If you do not have the original packaging, call us to request packaging. A nominal fee will be charged for the requested packaging and for shipment. Ship the RMA to us pre-paid.

Products that are improperly packaged for shipping; packaged in a non-approved shipping container; or incur shipping damages are not covered under warranty.

HOW STATE LAW RELATES TO WARRANTY

In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Page 37