Problems and Solutions

Problem

Possible cause

Solution

 

 

 

The camera

The battery is

• The charge in the battery

does not

functioning

could be low or completely

turn on.

incorrectly, is

drained. Try installing a new

 

dead, is

or recharged battery.

 

installed

• Ensure that the battery is

 

incorrectly,

inserted correctly (see

 

is missing, or is

page 13).

 

the wrong type.

• Ensure that you are using the

 

 

correct type of battery. For

 

 

best results, use only a

 

 

rechargeable HP Photosmart

 

 

R07 Lithium Ion battery for

 

 

HP Photosmart R-series

 

 

cameras (L1812A/L1812B)

 

 

or a disposable Duracell®

 

 

CP1 battery.

 

 

 

 

If you are using

Ensure that the HP AC power

 

an optional

adapter is connected to the

 

HP AC power

camera and is plugged into a

 

adapter, it is

working electrical outlet.

 

not connected

 

 

to the camera,

 

 

or is not

 

 

plugged into a

 

 

power outlet.

 

 

 

 

 

The optional

Ensure that the HP AC power

 

HP AC power

adapter is not damaged or

 

adapter is not

defective and is plugged into a

 

functioning

working electrical outlet.

 

correctly.

 

 

 

 

Troubleshooting and Support 145