Problem

Possible cause

Solution

 

 

 

The camera

The camera

• Reset the camera (if the AC

does not

has stopped

 

adapter is connected to the

respond

operating.

 

camera, disconnect it first).

when I press

 

 

See page 136.

a button

 

•

Reset the camera

(continued).

 

• Check to see if the memory

 

 

 

card is defective. If it is

 

 

 

defective, replace the memory

 

 

 

card (see page 18).

 

 

• Format the internal memory

 

 

 

and/or the optional memory

 

 

 

card (see page 18).

 

 

 

 

The camera

Use Focus Lock (see page 41).

 

needs time to

 

 

 

lock focus and

 

 

 

exposure.

 

 

 

 

 

 

The camera is

It will take longer to take a picture

 

using a flash

with Red-eye Reduction. The

 

setting with

shutter is delayed because of the

 

Red-eye

additional flash. In turn, make

 

Reduction.

sure your subjects wait for the

 

 

second flash.

 

 

 

 

 

The scene is

•

Use the flash.

 

dark and the

• If using flash is not possible,

 

camera is

 

then use a tripod to keep the

 

taking a long

 

camera steady during the

 

exposure.

 

long exposure time.

 

 

• Make sure that the Focus

 

 

 

Assist light is set to Auto (see

 

 

 

page 124).

 

 

 

 

Troubleshooting and Support 149