Problem

Possible cause

Solution

 

 

 

I have to

The Lithium Ion

A battery that is new or has not

recharge the

battery you are

been charged recently must be

Lithium Ion

using was

recharged to reach full capacity

battery

recharged

(see page 183).

frequently

incorrectly.

 

(continued).

 

 

Extended

See Extending Battery Life on

 

 

Image Display

page 184.

 

use for Live

 

 

View or video

 

 

recording,

 

 

excessive flash

 

 

use, and

 

 

excessive

 

 

zooming

 

 

consume a lot

 

 

of battery

 

 

power.

 

 

 

 

The Lithium

Battery is

Battery charging will not start if

Ion battery

already

the battery was recently charged.

will not

charged.

Try charging it again after it has

charge.

 

drained awhile.

 

 

 

 

The wrong AC

Use only the HP AC power

 

power adapter

adapter approved for use with

 

is being used.

this camera (see page 193).

 

 

 

 

The battery is

A Lithium Ion battery degrades

 

damaged or

over time and can fail. If the

 

bad.

camera detects a problem with

 

 

the battery, it will not start

 

 

charging or will stop charging

 

 

prematurely. Purchase a new

 

 

battery (see page 193).

 

 

 

Troubleshooting and Support 147