Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED

is off).

Remove from

docking device (if applicable).

NN

Power up

Reset

Power up

on battery

on battery

power.*

power?

power?

 

Y

 

Y

 

Go to

“Flowchart 2.3—No Power, Part 2.”

N

Power up

on AC

power?

Y

Reset power.*

N

Power up

on AC power?

Y

Go to

“Flowchart 2.4—No Power, Part 3.”

Y

Power up in

docking Done device?

N

1.Reseat the power cables in the docking device and at the AC outlet.

2.Ensure the AC power source is active.

3.Ensure that the power strip is working.

*NOTES

1.On select models, there is a separate reset button.

2.On select models, the notebook can be reset using the standby switch and either the lid switch or the main power switch.

Done

Y

N

 

Go to

Power up

 

 

“Flowchart

in docking

 

2.8—Nonfunctioning

device?

 

Docking Device (if

 

 

applicable).”

 

 

 

2–8

Maintenance and Service Guide

Page 43
Image 43
HP ze2000 manual Flowchart 2.2-No Power, Part