Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart 2.6—No

Video, Part 1.”

Remove

notebook from docking device, if connected.

Adjust

 

Check brightness

display

 

of external

brightness.

 

monitor.

 

N

Y

Video OK?

Go to “A” in

Video OK?

“Flowchart 2.6—No

 

Video, Part 1.”

 

Y

 

N

Check that notebook is properly

Try another

seated in docking device,

external

for bent pins on cable, and for

monitor.

monitor connection.

 

 

Y

Y

Video OK?

Done

Internal

and external

 

 

video OK?

N

 

N

Adjust external

 

Go to

 

“Flowchart

monitor display.

 

2.8—Nonfunctioning

 

 

Docking Device (if

 

 

applicable).”

Done

Done

Maintenance and Service Guide

2–13

Page 48
Image 48
HP ze2000 manual Flowchart 2.7-No Video, Part, Flowchart 2.6-No Video, Part