Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Product Description
Features
Product Description
Resetting the Notebook
Power Management
External Components
Front Components HP Pavilion ze2000
Component Function
Front Components, Compaq Presario M2000
Front Components Compaq Presario M2000
Right-Side Components, HP Pavilion ze2000
Right-Side Components HP Pavilion ze2000
Right-Side Components, Compaq Presario M2000
Right-Side Components Compaq Presario M2000
Left-Side Components, HP Pavilion ze2000
Left-Side Components HP Pavilion ze2000
Left-Side Components, Compaq Presario M2000
Left-Side Components Compaq Presario M2000
Rear Panel Components
Rear Panel Components Compaq Presario M2000
Keyboard Components, HP Pavilion ze2000
Keyboard Components HP Pavilion ze2000
Fn key
Keyboard Components, Compaq Presario M2000
Keyboard Components Compaq Presario M2000
Top Components HP Pavilion ze2000
Windows shutdown procedures
Top Components Compaq Presario M2000
Top Components Compaq Presario M2000
Bottom Components HP Pavilion ze2000
Bottom Components HP Pavilion ze2000
Bottom Components Compaq Presario M2000
Bottom Components Compaq Presario M2000
Design Overview
Troubleshooting
Computer Setup
Main Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.1-Initial Troubleshooting
Power?
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Flowchart 2.2-No Power, Part
Flowchart 2.4-No Power, Part
External
Flowchart 2.5-No Power, Part
Flowchart 2.4-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Flowchart 2.6-No Video, Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Flowchart 2.9-No Operating System OS Loading
Go to Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.10-No OS Loading, Hard Drive, Part
No OS
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
OS not loading
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Flowchart 2.17-Nonfunctioning Device
Cmos
Flowchart 2.18-Nonfunctioning Keyboard
Flowchart 2.19-Nonfunctioning Pointing Device
Pointing device Not operating Properly Connect notebook
Flowchart 2.20-No Network/Modem Connection
Illustrated Parts Catalog
Serial Number Location
Illustrated Parts Catalog
Item Description Number
Spare Parts Notebook Major Components
Display hinge brackets not illustrated
Illustrated Parts Catalog
Item Description Number Keyboards
Illustrated Parts Catalog
Battery connector board
Broadcomm Bluetooth Wireless LAN board
Power connector board
Spare Part
Illustrated Parts Catalog
Base enclosures
Miscellaneous Plastics Kit
Illustrated Parts Catalog
Memory modules 266 MHz
Battery packs
Item Description Number Mini PCI communications cards
Optical drives include bezel
Miscellaneous Plastics Kit
Miscellaneous Plastics Kit Spare Part Number Information
Mass Storage Devices
Optical drives
Mass Storage Devices Spare Part Number Information
USB digital drive not illustrated
Miscellaneous
Spare Parts Miscellaneous not illustrated
Description Number Power cords
Spare Parts Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
Keyboard for use on Compaq Presario M2000 models in Taiwan
Keyboard for use on HP Pavilion ze2000 models in Europe
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Grounding Equipment and Methods
Removal and Replacement Preliminaries
Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
Disassembly Sequence Chart
Preparing the Notebook for Disassembly
Battery Pack Spare Part Number Information
Hard Drive Spare Part Number Information
Removing the Hard Drive
Removing the Hard Drive Frame and Connector
Replacing the Notebook Feet
Optical Drive
Optical Drive Spare Part Number Information
Reverse the above procedure to install an optical drive
Memory Module
Memory Module Spare Part Number Information
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
Mini PCI Communications Card
Mini PCI Communications Card Spare Part Number Information
Removing the Mini PCI Compartment Cover
Removing a Mini PCI Communications Card
Keyboard Cover
Keyboard Cover Spare Part Number Information
Removing the Keyboard Cover Screws
Reverse the above procedure to install the keyboard cover
LED Board
LED Board Spare Part Number Information
Reverse the above procedure to install the LED board
Keyboard
Keyboard Spare Part Number Information
Removing the Keyboard Screws
Releasing the Keyboard
Reverse the above procedure to install the keyboard
Display Assembly
Display Assembly Spare Part Number Information
Disconnecting and Removing the Wireless Antenna Cables
Disconnecting the Display Cables
Removal and Replacement Procedures
Reverse the above procedure to install the display assembly
Base Enclosure
Base Enclosure Spare Part Number Information
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Reverse the above procedure to install the base enclosure
Speaker Assembly
Speaker Assembly Spare Part Number Information
Reverse the above procedure to install the speaker assembly
Heat Sink
Heat Sink Spare Part Number Information
Reverse the above procedure to install the heat sink
15 Fan
Fan Spare Part Number Information
Reverse the above procedure to install the fan
Processor
Processor Spare Part Number Information
Reverse the above procedure to install a processor
Battery Connector Board
Battery Connector Board Spare Part Number Information
Removing the Battery Connector Board Screw
Removing the Battery Connector Board
Power Connector Board
Power Connector Board Spare Part Number Information
Removing the Power Connector Board
19 USB/S-Video Controller Board
USB/S-Video Controller Board Spare Part Number Information
Removing the USB/S-Video Controller Board
Bluetooth Board
Bluetooth Board Spare Part Number Information
Reverse the above procedure to install the Bluetooth board
System Board
System Board Spare Part Number Information
Keyboard Section
Disconnecting the TouchPad Cable
Removing the System Board Screws, HP ze2000 Models Only
Removal and Replacement Procedures
Releasing the System Board
Slide the system board to the left at an angle and remove it
Dimensions
Stand-alone power requirements
Maximum altitude unpressurized
Temperature
Relative humidity noncondensing
Shock
Inch, XGA, Display
Hard Drives
Primary 6-cell, Li-Ion Battery Pack
Energy
Center hole diameter
24X DVD/CD-RW Combo Drive
Applicable disk Read Write
Disk diameter
Track pitch
Access time
Disk thickness
Audio output level
8X DVD±RW/R and CD-RW Combo Drive
DVD
8X DVD-ROM Drive
Applicable disk
Cache buffer
Track pitch Access time
24X CD-ROM Drive
Hardware DMA System Function
System DMA
System Interrupts
Hardware IRQ System Function
IRQ7
System I/O Addresses
Address hex
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Pin Signal
Table A-1 Universal Serial Bus
Table A-2 RJ-45 Network
Table A-3 Video-Out
TV-CD
Table A-4 External Monitor
Table A-5 RJ-11 Modem
Table A-6 Audio-In Microphone
Table A-7 Audio-Out Headphone
Power Cord Set Requirements
Conductor Power Cord Set
General Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
Kema
Screw Listing
Table C-1 Black PM2.0×5.0 Screw
Color Qty Length Thread Width Black Where used
Head
Color Qty Length Thread Width Silver Where used
Table C-2 Silver PM2.5×4.0 Screw
Table C-3 Black PM2.0×6.0 Screw
Head Color Qty. Length Thread Width
Table C-3 Black PM2.0×6.0 Screw
Table C-3 Black PM2.0×6.0 Screw
Table C-4 Black PM2.0×7.0 Screw
Black 18 7.0 mm 2.0 mm 4.0 mm
Table C-4 Black PM2.0×7.0 Screw
Table C-5 Silver PM2.0×5.0 Screw
Table C-5 Silver PM2.0×5.0 Screw
Table C-6 Silver PM2.0×3.0 Screw
Table C-7 Black PM2.0×4.0 Screw
Black Mm 2.0 mm 4.0 mm
Table C-7 Black PM2.0×4.0 Screw
Color Qty Length Thread Width Black 16.0 mm Where used
Table C-8 Black PM2.0×16.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-10 Phillips PM1.5×3.5 Screw
Index
Index
Index-3
Index-4
Index-5
Index-6
Index-7
