HP ze2000 manual Flowchart 2.1-Initial Troubleshooting, Power?

Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin

troubleshooting.

N

Is there	Go to
	“Flowchart 2.2—No
power?
	Power, Part 1.”

Y

	N
Beeps,	Check
	LED board,
LEDs, or error			N
	speaker
messages?
	connections.			Go to
Y
		All drives
				“Flowchart
		working?		2.17—Nonfunction
	N	Y		ing Device.”
Is there video?	Go to
	“Flowchart 2.6—No		N	Go to
(no boot)
	Video, Part 1.”			“Flowchart
Y		Keyboard/		2.18—Nonfunction
		pointing		ing Keyboard” or
		device		“Flowchart
	N	working?		2.19—Nonfunction
		Y		ing Pointing
Is the OS	Go to			Device.”
	“Flowchart 2.9—No		N
loading?
	Operating System
Y	(OS) Loading.”	Connecting		Go to
				“Flowchart
		to network		2.20—No
		or modem?
	N			Network/Modem
		Y		Connection.”
	Go to
Is there
	“Flowchart
sound?	2.15—No Audio,
Y	Part 1.”	End

Maintenance and Service Guide 2–7