Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Product Description
Features
Product Description
Resetting the Notebook
External Components
Power Management
Component Function
Front Components HP Pavilion ze2000
Front Components, Compaq Presario M2000
Front Components Compaq Presario M2000
Right-Side Components, HP Pavilion ze2000
Right-Side Components HP Pavilion ze2000
Right-Side Components, Compaq Presario M2000
Right-Side Components Compaq Presario M2000
Left-Side Components, HP Pavilion ze2000
Left-Side Components HP Pavilion ze2000
Left-Side Components, Compaq Presario M2000
Left-Side Components Compaq Presario M2000
Rear Panel Components
Rear Panel Components Compaq Presario M2000
Keyboard Components, HP Pavilion ze2000
Fn key
Keyboard Components HP Pavilion ze2000
Keyboard Components, Compaq Presario M2000
Keyboard Components Compaq Presario M2000
Top Components HP Pavilion ze2000
Windows shutdown procedures
Top Components Compaq Presario M2000
Top Components Compaq Presario M2000
Bottom Components HP Pavilion ze2000
Bottom Components HP Pavilion ze2000
Bottom Components Compaq Presario M2000
Bottom Components Compaq Presario M2000
Design Overview
Computer Setup
Troubleshooting
Select To Do This
Main Menu
Security Menu
Selecting from the Security Menu
Advanced Menu
Selecting from the Advanced Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart 2.14-No OS Loading, Optical Drive
Power?
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Go to Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.9-No Operating System OS Loading
No OS
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
OS not loading
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect notebook
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Illustrated Parts Catalog
Item Description Number
Spare Parts Notebook Major Components
Display hinge brackets not illustrated
Illustrated Parts Catalog
Item Description Number Keyboards
Illustrated Parts Catalog
Power connector board
Broadcomm Bluetooth Wireless LAN board
Battery connector board
Spare Part
Illustrated Parts Catalog
Miscellaneous Plastics Kit
Base enclosures
Illustrated Parts Catalog
Item Description Number Mini PCI communications cards
Battery packs
Memory modules 266 MHz
Optical drives include bezel
Miscellaneous Plastics Kit
Miscellaneous Plastics Kit Spare Part Number Information
Mass Storage Devices
Optical drives
Mass Storage Devices Spare Part Number Information
USB digital drive not illustrated
Spare Parts Miscellaneous not illustrated
Miscellaneous
Description Number Power cords
Spare Parts Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
Keyboard for use on Compaq Presario M2000 models in Taiwan
Keyboard for use on HP Pavilion ze2000 models in Europe
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Grounding Equipment and Methods
Workstation Precautions
Removal and Replacement Preliminaries
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
Disassembly Sequence Chart
Preparing the Notebook for Disassembly
Battery Pack Spare Part Number Information
Hard Drive Spare Part Number Information
Removing the Hard Drive
Removing the Hard Drive Frame and Connector
Replacing the Notebook Feet
Optical Drive Spare Part Number Information
Optical Drive
Reverse the above procedure to install an optical drive
Memory Module Spare Part Number Information
Memory Module
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
Mini PCI Communications Card Spare Part Number Information
Mini PCI Communications Card
Removing the Mini PCI Compartment Cover
Removing a Mini PCI Communications Card
Keyboard Cover Spare Part Number Information
Keyboard Cover
Removing the Keyboard Cover Screws
Reverse the above procedure to install the keyboard cover
LED Board Spare Part Number Information
LED Board
Reverse the above procedure to install the LED board
Keyboard Spare Part Number Information
Keyboard
Removing the Keyboard Screws
Releasing the Keyboard
Reverse the above procedure to install the keyboard
Display Assembly Spare Part Number Information
Display Assembly
Disconnecting and Removing the Wireless Antenna Cables
Disconnecting the Display Cables
Removal and Replacement Procedures
Reverse the above procedure to install the display assembly
Base Enclosure Spare Part Number Information
Base Enclosure
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Reverse the above procedure to install the base enclosure
Speaker Assembly Spare Part Number Information
Speaker Assembly
Reverse the above procedure to install the speaker assembly
Heat Sink Spare Part Number Information
Heat Sink
Reverse the above procedure to install the heat sink
Fan Spare Part Number Information
15 Fan
Reverse the above procedure to install the fan
Processor Spare Part Number Information
Processor
Reverse the above procedure to install a processor
Battery Connector Board Spare Part Number Information
Battery Connector Board
Removing the Battery Connector Board Screw
Removing the Battery Connector Board
Power Connector Board Spare Part Number Information
Power Connector Board
Removing the Power Connector Board
USB/S-Video Controller Board Spare Part Number Information
19 USB/S-Video Controller Board
Removing the USB/S-Video Controller Board
Bluetooth Board Spare Part Number Information
Bluetooth Board
Reverse the above procedure to install the Bluetooth board
System Board Spare Part Number Information
System Board
Keyboard Section
Disconnecting the TouchPad Cable
Removing the System Board Screws, HP ze2000 Models Only
Removal and Replacement Procedures
Releasing the System Board
Slide the system board to the left at an angle and remove it
Stand-alone power requirements
Dimensions
Relative humidity noncondensing
Temperature
Maximum altitude unpressurized
Shock
Inch, XGA, Display
Hard Drives
Energy
Primary 6-cell, Li-Ion Battery Pack
Applicable disk Read Write
24X DVD/CD-RW Combo Drive
Center hole diameter
Disk diameter
Disk thickness
Access time
Track pitch
Audio output level
8X DVD±RW/R and CD-RW Combo Drive
DVD
Applicable disk
8X DVD-ROM Drive
Cache buffer
24X CD-ROM Drive
Track pitch Access time
System Interrupts
System DMA
Hardware DMA System Function
Hardware IRQ System Function
IRQ7
Address hex
System I/O Addresses
16F Unused
VGA
Size Memory Address System Function
System Memory Map
Table A-1 Universal Serial Bus
Pin Signal
Table A-2 RJ-45 Network
TV-CD
Table A-3 Video-Out
Table A-4 External Monitor
Table A-5 RJ-11 Modem
Table A-7 Audio-Out Headphone
Table A-6 Audio-In Microphone
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country Accredited Agency Applicable Note Number
Kema
Screw Listing
Table C-1 Black PM2.0×5.0 Screw
Color Qty Length Thread Width Black Where used
Head
Table C-2 Silver PM2.5×4.0 Screw
Color Qty Length Thread Width Silver Where used
Table C-3 Black PM2.0×6.0 Screw
Head Color Qty. Length Thread Width
Table C-3 Black PM2.0×6.0 Screw
Table C-3 Black PM2.0×6.0 Screw
Table C-4 Black PM2.0×7.0 Screw
Black 18 7.0 mm 2.0 mm 4.0 mm
Table C-4 Black PM2.0×7.0 Screw
Table C-5 Silver PM2.0×5.0 Screw
Table C-5 Silver PM2.0×5.0 Screw
Table C-6 Silver PM2.0×3.0 Screw
Table C-7 Black PM2.0×4.0 Screw
Black Mm 2.0 mm 4.0 mm
Table C-7 Black PM2.0×4.0 Screw
Table C-8 Black PM2.0×16.0 Screw
Color Qty Length Thread Width Black 16.0 mm Where used
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-9 Silver PM2.0×4.0 Screw
Table C-10 Phillips PM1.5×3.5 Screw
Index
Index
Index-3
Index-4
Index-5
Index-6
Index-7
