Hughes 7101 Call diversion does not, For voice is switched on, Missed calls are not, Phone

Problem	Possible reasons/Possible measures
Call diversion does not	– Check that you have entered the destination phone number cor-
work	rectly, including the country code and any required area or city
	codes.
	– Call barring of outgoing calls is not possible if any call diversion
	for voice is switched on.
	– Some call forwarding and call barring options may not be used
	at the same time. For example, enabling call divert of all calls and
	barring of all outgoing calls is not possible.
Missed calls are not	– Make sure that call divert is set to your voice mailbox number.
diverted to the voice	Verify your call diversion settings by following the instructions in
mailbox	section ’Diverting calls’.
	– Check that call barring is not active. Call diversion cannot be
	used when call barring is active.
Cannot save phone	– Check that the SIM card memory is not full. Delete phonebook
numbers or messages	entries.
Cannot find phonebook	– SIM card has been changed. Refit original SIM card.
Charging problem	– Battery defective. Replace it; after several years of average use, a
	gradual decline may be expected.
	– Contact problem. Check mains socket and connection to mobile
	phone.
Mobile phone shuts	– Mobile phone/battery is overheated. Let the mobile phone/bat-
down even with good	tery cool down.
network connection	– Mobile phone/battery is too cold. Allow the battery/mobile
and sufficiently
	phone to warm up (e.g. in your pocket).
charged battery

Warning is displayed: ’Attention – Critical tem- perature’

– Wait until ’Normal Temperature’ is displayed.

SIM card error	– SIM card damaged. Carry out visual check. Return SIM card to
	your service provider.
	– SIM card contact dirty. Clean SIM card and mobile phone con-
	tacts with a dry cloth.
	– SIM card inserted wrong way round. Make sure that SIM card is
	inserted right way round.
	– 5V SIM card inserted. Order 3V or 3/5V SIM card from your
	service provider.
PUK error	– 3 incorrect entries. Enter PUK supplied with your SIM card as in-
	structed. If you have lost your PUK, call your service provider for
	assistance.
	– Service not authorised. Call your service provider.

Appendix

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