When the DVD-ROM drive is properly installed, a DVD-ROM or CD-ROM icon is displayed in the My Computer window. Double-click My Computer. If a CD-ROM icon is not present in the window that opens, verify that the drive has been properly installed. Verify that the configuration jumper is set properly. Restart your computer. If a drive icon is still not found, continue with the following steps.
1.Click Start, then click Settings, and then click Control Panel.
2.Click System.
3.Click the Device Manager tab.
4.Double-clickView Devices by Type.
5.Select Hard Disk Controllers from the list displayed in the Device Manager window. Verify that there are no conflicts with the controller. The device status indicates whether the controller is working properly.
6.Select CD-ROMfrom the list that is displayed in the Device Manager window. Verify that a CD-ROM device is present in the list and that no conflicts exist. The device status indicates whether the device is working properly.
7.Click OK.
8.Close all windows and restart the computer.
If the device icon is still not present, check cable connections and device-jumper settings, and resolve any conflicts that might exist.
vThe DVD-ROM drive is not recognized by the operating system, or the drive performs erratically.
Some computers have Compatible and High Performance modes for mass storage devices. Normally, the DVD-ROM drive functions better under the High Performance mode. However, if your drive is not functioning properly in that mode, you might need to use the Compatible mode.
Use the following procedure to check the configuration-setup information for your computer.
1.Access your configuration utility program. (For IBM systems, press F1 at time of system start-up.
2.Select Devices.
3.Scroll down to the Mass Storage Devices section.
Refer to the documentation that comes with your computer for additional details on selecting IDE performance modes.
vThe computer does not recognize the DVD-ROM drive after the device drivers are loaded.
Check for incompatibilities among the DVD-ROM device driver and other device drivers or other hardware in your computer. Create a system diskette with minimum CONFIG.SYS and AUTOEXEC.BAT system files.
