Appendix D. Help and service information | IBM 10K3799 guide

Changing the Windows 2000 DMA parameter setting	. C-1
Enabling DMA for Windows NT 4.0	. C-2
Appendix D. Help and service information	. D-1
Warranty information on the World Wide Web	. D-1
Online technical support	. D-1
Telephone technical support	. D-1
Appendix E. Product warranties and notices	. E-1
IBM Statement of Limited Warranty for United States, Puerto Rico, and
Canada (Part 1 - General Terms)	. E-1
IBM Statement of Warranty Worldwide except Canada, Puerto Rico,
Turkey, United States (Part 1 - General Terms)	. E-5
Part 2 - Worldwide Country-Unique Terms	. E-8
Notices . . . . . . . . . . . . . . . . . . . . . . . E-12
Trademarks	. E-13
Federal Communications Commission (FCC) Statement	. E-14

iv8X Slimline DVD-ROM Drive: User’s Guide

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IBM 10K3799 manual Appendix D. Help and service information

Contents

8X Slimline DVD-ROM Drive Page Contents Appendix D. Help and service information Safety Read first Vi 8X Slimline DVD-ROM Drive User’s Guide Part 1 Installation and User’s Guide About this bookRegistering your option Part 2 Appendixes Viii 8X Slimline DVD-ROM Drive User’s Guide Installation requirements Installation and User’s GuideProduct description Handling precautions Before you begin Drive controls and connectors Installing the driveOpening the computer Front view of the drive Setting up your computer for DVD video playback Enabling the DMA settingsInstalling the MPEG-2 decoding software Unpacking the drive Viewing a DVD movie DVD region codesClick Mediamatics DVD Player Click DVD Region Using the DVD-RAM Read function Using single- and double-sided DVD-RAM mediaWhen handling the bare media Removing the disc from the cartridge Care and maintenance Precautions for handlingCaring for a CD or DVD Caring for the DVD-ROM drive Manually ejecting a disc Installing the drive in slimline IBM systems Power and signal cables for internal drives Loading components-small form factor desktop model Dimm Installing an optical drive-small form factor desktop model 48X Slimline DVD-ROM Drive User’s Guide Physical specifications Appendix A. Product specificationsPower requirements Media speeds Drive-performance specificationsMedia Compatibility DVD-RAM 48X Slimline DVD-ROM Drive User’s Guide Appendix B. Problem solving 28X Slimline DVD-ROM Drive User’s Guide Appendix B. Problem solving Disc cannot be read. Take the following actions You receive a common error messageThere is no sound from the disc Check Auto Insert Notification Video appears to be choppy or is dropping frames 68X Slimline DVD-ROM Drive User’s Guide Changing the Windows 2000 DMA parameter setting Enabling DMA for Windows NT Click Control Panel Appendix D. Help and service information Telephone technical support Support 24 hours a day, 7 days a week IBM Warranty for Machines Appendix E. Product warranties and notices Items Not Covered by Warranty Extent of WarrantyWarranty Service Appendix E. Product warranties and notices Production Status Limitation of Liability IBM Warranty for Machines Warranties of ANY Kind Production Status Part 2 Worldwide Country-Unique Terms Asia Pacific EUROPE, Middle EAST, Africa Emea Following terms apply to all Emea countries Following terms apply to the country specified Appendix E. Product warranties and notices North America Trademarks IBM Federal Communications Commission FCC Statement Industry Canada Class B emission compliance statement Avis de conformite a la reglementation d’Industrie CanadaDeutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directive Unione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMC Appendix E. Product warranties and notices 188X Slimline DVD-ROM Drive User’s Guide Page Part Number 10K3799 1P P/N 10K3799