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| Clearing jams guide | |
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| Page 2 of 6 | |
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| Understanding jam messages | |||
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| Note: Always clear the entire paper path when | |||
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| you receive any jam message. | |||
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| Paper jam message | Check Areas... | What to do… |
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| 200 Paper Jam | A, B, T1 | Follow the instructions for clearing Area A, Area B, and Area T1. |
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| (Tray 1 and left access |
| If the jam message persists, paper may be caught in the image transfer unit. Refer to |
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| door beside tray 1) |
| the User’s Reference located on the publications CD for information about clearing |
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| this type of jam. |
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| 201 Paper Jam | D, K, L | Follow the instructions for clearing Area D, Area K, and Area L. |
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| (Fuser area) |
| If the jam message persists, paper may be caught in the fuser.See “Clearing |
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| fuser jams” on page 6 for instructions. |
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| 202 Paper Jam | K, L | Follow the instructions for clearing Area K and Area L. |
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| (Fuser area) |
| If the jam message persists, paper may be caught in the fuser. See “Clearing |
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| fuser jams” on page 6 for instructions |
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| 230 Paper Jam | E, J | Follow the instructions for clearing Area E and Area J. |
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| (Duplex area) |
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| 24<x> Paper Jam | C, T<x> | Follow the instructions for clearing Area C and Area T<x>. |
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| (Trays |
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| 250 Paper Jam | A | Follow the instructions for clearing Area A. |
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| (Multipurpose feeder) |
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| 27<x> Paper Jam | M | Follow the instructions for Clearing mailbox or output expander jams |
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| (Mailbox or output |
| (Area M). |
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| expander) |
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| 28<x> Paper Jam | 1, 2, 3, 4, 5, 6 | Follow the instructions for Clearing finisher jams (Areas |
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Clearing the entire paper path
3Return the feeder to its working position and reload your media.
When a paper jam occurs, the printer stops operating and displays 2xx Paper Jam and a message to clear certain printer areas.
After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing.
Area A
1If you are using the multipurpose feeder, release the levers on each side of the feeder to open it flat.
2Press the pick assembly release lever and remove all media and jams.
