Clearing fuser jams
1Clear the paper path. If the jam error message persists, go on to step 2.
2Open both the upper right and the lower right access doors (Areas K and L).
CAUTION: The fuser assembly may be hot. Let it cool before continuing.
3Pull down the latches. They slide toward the center to release the fuser.
4Pull the fuser out of the printer, and set it on a clean, flat surface.
5Unsnap the housing and set it aside.
Clearing jams guide
Page 6 of 6
6Lift up the fuser roller cover and remove the jam.
7Close the fuser roller cover.
8Snap the housing back onto the fuser.
9Insert the fuser back into the printer.
10Slide the latches out, and then pull up to refasten them.
11Close the doors.
Clearing image transfer unit jams
Refer to the User’s Reference located on the publications CD for information about clearing this type of jam.
Clearing finisher jams (Areas 1– 6)
Refer to the Finisher Setup & User’s Guide for instructions on clearing finisher jams.
If you still need help
1Turn the printer off and then back on.
2Contact your administrator or Help desk if you need more assistance.
