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| Print quality guide | |
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| Page 4 of 4 | |
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| Symptom | Cause | Solution |
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| Incorrect margins | • Guides in the selected tray are set for | • Move the guides in the tray to the |
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| a different size paper than what is |
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| proper positions for the size loaded. |
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| loaded in the tray. | • Set the Paper Size to match the |
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| • Auto size sensing is set to off, but |
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| media in the tray. |
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| you loaded a different size paper in a |
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| tray. For example, you inserted A4 |
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| size paper into the selected tray but |
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| did not set the Paper Size to A4. |
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| Skewed print | • Guides in the selected tray are not in | • Move the guides in the tray to the |
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| (Print is inappropriately slanted.) | the correct position for the paper size |
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| proper positions for the size loaded. |
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| loaded in the tray. | • Refer to the Card Stock & Label |
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| • You are using paper that does not |
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| Guide available on our Lexmark Web |
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| meet the printer specifications. |
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| site at www.lexmark.com for detailed |
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| specifications. |
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| Refer to Paper and specialty media |
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| specifications in the User’s Guide on |
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| the publications CD. |
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| Blank pages | • One or more print cartridges are | • Replace the defective print |
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| defective or empty. |
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| cartridges. |
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| Solid color pages | • The print cartridges are defective. | • Replace the print cartridges. |
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| • Your printer requires servicing. | • Call for service. |
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| The paper curls badly once it | • The Type, Texture, and Weight | • Change Paper Type, Paper Texture, |
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| prints and exits to a bin | settings are not appropriate for the |
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| and Paper Weight to match the |
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| type of paper or specialty media you |
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| paper or specialty media loaded in |
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| are using. |
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| the printer. |
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| • The paper has been stored in a high | • Load paper from a fresh package. |
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| humidity environment. | • Store paper in its original wrapper |
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| until you use it. |
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| • Refer to Storing paper in the |
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| User’s Guide on the publications CD. |
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