Problem determination tips

Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions.

vMachine type and model

vProcessor or hard disk upgrades

vFailure symptom

Do diagnostics fail?

What, when, where, single, or multiple systems?

Is the failure repeatable?

Has this configuration ever worked?

If it has been working, what changes were made prior to it failing?

Is this the original reported failure?

vReference/Diagnostics version

Type and version level

vHardware configuration

Print (print screen) configuration currently in use

BIOS level

vOperating system software

Type and version level

Note: To eliminate confusion, identical systems are considered identical only if they:

1.Are the exact machine type and models

2.Have the same BIOS level

3.Have the same adapters/attachments in the same locations

4.Have the same address jumpers/terminators/cabling

5.Have the same software versions and levels

6.Have the same Reference/Diagnostics Diskette (version)

7.Have the same configuration options set in the system

8.Have the same setup for the operation system control files

Comparing the configuration and software set-up between working and non-workingsystems will often lead to problem resolution.

Notices

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid intellectual property or other legally protectable rights, any functionally equivalent product, program, or service may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user.

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IBM 6826, 8319, 8317, 8318 manual Problem determination tips

8318, 8317, 6826, 8319 specifications

The IBM 6826, 8318, 8319, and 8317 are part of IBM's storied history in producing innovative computing systems, particularly in the context of enterprise solutions. These models represent a significant evolution in technology, showcasing IBM's commitment to high-performance computing, reliability, and scalability.

The IBM 6826, often recognized for its role in the midrange marketplace, provided businesses with powerful processing capabilities at a relatively affordable price. It was engineered to handle various workloads, from basic transaction processing to more complex applications. One of its key features was its ability to support multiple users simultaneously, making it suitable for medium-sized businesses that required robust computing power without the cost of larger mainframe systems.

Transitioning to the 8318, this model became notable for its advanced server capabilities, integrating improved processing power and memory options. The 8318 was instrumental in supporting critical business applications and offered enhanced reliability. Additionally, it featured new management interfaces that allowed for easier monitoring and maintenance of software and hardware components, which was especially valuable for enterprise environments.

The IBM 8319, a further enhancement, improved scalability and introduced cutting-edge technologies aimed at maximizing performance. This model allowed businesses to scale resources according to demand, making it particularly beneficial during peak operational periods. The 8319 was designed with built-in redundancy features, thereby minimizing downtime and ensuring continuous operations—a vital aspect in today's fast-paced business ecosystem.

Finally, the IBM 8317 served as a versatile solution that catered to various computing needs. It combined the strengths of its predecessors, delivering superior processing speed and excellent storage options. The 8317 was also equipped with advanced networking capabilities, supporting seamless integration within increasingly complex IT infrastructures.

Collectively, these IBM models underscore the company's dedication to technological progression tailored for enterprise requirements. They utilized multiple processing architectures, advanced memory management systems, and user-friendly administration tools, all contributing to their reputation as reliable and efficient computing solutions. As such, they played a critical role in not just shaping IBM’s product lineage but also in influencing the wider landscape of enterprise computing technology.