IBM pSeries690 - page 168

Step 6 The diagnostics loaded correctly.

Go to “Problem Determination Using the Standalone or Online Diagnostics” on

page 145.

Step 7 There is a problem with the keyboard.

Go to the problem-determination documentation for this type of terminal. For more

information, refer to the

Hardware Management Console for pSeries Maintenance

Guide

154 Eserver pSeries 690 User’s Guide

Contents

Main Page Contents iii iv Page vi Page viii Safety Notices danger ix Caution caution Laser Safety Information Laser Compliance x Data Integrity and Verification xi Page About This Book Highlighting xiii pSeries 690 Installation Guide pSeries 690 Service Guide Trademarks xiv Chapter 1. Introducing the Eserver pSeries 690 logically partitioned system System Configurations 2 Partitioned System Overview logical partitions full system partitions affinity partition Partition Profiles System Profiles Types of Partitions 4 Reassigning Partition Resources Dynamically: Affinity Partitions: Full System Partition Processor on Demand Processor on Demand Features Processor on Demand Activation Features Capacity Planning 6 Processor on Demand Ordering Electronic Service Agent and Processor on Demand Dynamic Processor Sparing Software Licenses and Processor on Demand Activating Process for Processor on Demand 8 Planning Guide for Capacity Upgrade on Demand Chapter 2. Using the Eserver pSeries 690 Hardware Management Console (HMC) Overview and Setup checkpoints Virtual terminal window IBM Hardware Management Console for pSeries Installation and Operations Guide Powering On the Processor Subsystem using the HMC Powering Off the Processor Subsystem Using the HMC 10 Graphics Console Support Reading the Operator Panel Display ! Disturbance or System Attention LED Hardware Service Functions 12 Understanding the Power-On Self-Test (POST) POST Indicators before after POST Keys 6 Key 8 Key 14 before after Chapter 3. Using the Service Processor partitioned system LPAR Service Processor Menus Accessing the Service Processor Menus Locally Accessing the Service Processor Menus Remotely 16 Saving and Restoring Service Processor Settings Menu Inactivity General User Menu 18 Privileged User Menus Main Menu 20 Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: Chapter 3. Using the Service Processor 21 Passwords 22 active port mirror port 24 Page 26 System Power Control Menu 28 Reboot Restart 30 Service Mode Boot from Saved List System Information Menu 32 Page 34 Page 36 Page 38 Page 40 Page Language Selection Menu 42 Page Call-In/Call-Out Setup Menu 44 Modem Configuration Menu Serial Port Selection Menu 46 Serial Port Speed Setup Menu Telephone Number Setup Menu 48 call-in Call-Out Policy Setup Menu Customer Account Setup Menu Call-out Test Service Processor Parameters in Service Mode (Full System Partition) 50 System Power-On Methods Page Service Processor Reboot/Restart Recovery Reboot 52 Restart Boot (IPL) Speed Page Page Configuring and Deconfiguring Processors or Memory Run-Time CPU Deconfiguration (CPU Gard) Service Processor System Monitoring - Surveillance heartbeats 56 System Firmware Surveillance Operating System Surveillance Call-Out (Call-Home) 58 Console Mirroring primary port System Configuration Service Processor Error Logs 60 LCD Progress Indicator Log Chapter 3. Using the Service Processor 61 Resetting the Service Processor 62 Service Processor Operational Phases Pre-Standby Phase Standby Phase Bring-Up Phase 64 Run-Time Phase Page Chapter 4. Using System Management Services m M Select Language 68 Password Utilities Set Privileged-Access Password View Error Log Page Setup Remote IPL (Initial Program Load) 72 Page 74 Change SCSI Settings Select Console Select Boot Options 76 If Diskette is selected, the following menu is displayed: Chapter 4. Using System Management Services 77 If Hard Drive is selected, the following menu displays: 78 Select Boot Devices Chapter 4. Using System Management Services 79 When a device type is selected, Select Taskmenu displays, similar to the following: 80 Selecting Information displays a menu similar to the following for a hard disk. The Set Boot Sequence option allows you to set the location of the device in the boot list. Display Current Settings Chapter 4. Using System Management Services 81 Restore Default Settings Page Chapter 5. Using the Online and Standalone Diagnostics service mode concurrent mode maintenance mode Online and Standalone Diagnostics Operating Considerations Identifying the Terminal Type to the Diagnostics Undefined Terminal Types 84 Resetting the Terminal Running Online Diagnostics Online Diagnostics Modes of Operation Service Mode Running Online Diagnostics in Service Mode Concurrent Mode Running the Online Diagnostics in Concurrent Mode 86 Maintenance Mode AIX Documentation TERM Running the Online Diagnostics in Maintenance Mode Standalone Diagnostic Operation Performing Slow Boot 88 Partitioned System Considerations for Standalone Diagnostics Considerations for Running Standalone Diagnostics from CD-ROM Loading the Standalone Diagnostics from CD-ROM Running Standalone Diagnostics from a Network Installation Management (NIM) Server diagnostic boot has been enabled NIM Server Configuration ClientName 90 ClientName AIX Installation Guide and Reference Client Configuration and Booting Standalone Diagnostics from the NIM Server Boot Problems pSeries 670 Service Guide 92 Chapter 6. Introduction to Tasks and ServiceAids Tasks Tasks 94 Add Resource to Resource List AIX Shell Prompt yy MM HH Backup and Restore Media 96 Certify Media 98 Page chID Change Hardware Vital Product Data Configure Dials and LPF Keys 100 Configure ISA Adapter Configure Reboot Policy reboot restart Configure Remote Maintenance Policy 102 Page Configure Ring Indicate Power-On Policy 104 Configure Scan Dump Policy Configure Surveillance Policy Create Customized Configuration Diskette 106 Delete Resource from Resource List Disk Maintenance AIX V4.3 Documentation Disk to Disk Copy System Management Guide: Operating System and Devices Display/Alter Sector Display Configuration and Resource List 108 Display Firmware Device Node Information Display Hardware Error Report Display Hardware Vital Product Data Display Machine Check Error Log Display Microcode Level AIX Commands Reference Display or Change Bootlist Display or Change Diagnostic Run-Time Options 110 Page Display Previous Diagnostic Results mmddyy 112 Display Resource Attributes resource Display Software Product Data Display System Environmental Sensors token index token index status measured value location code Examples 114 Display Test Patterns Display USB Devices Display USB Devices Download Microcode Download Microcode to PCI SCSI RAID Adapter Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter chID 116 Download Microcode to a Fiber Channel Adapter Download Microcode to DVD-RAM Attached to a PCI SCSI Adapter Download Microcode to Disk Attached to PCI SCSI Adapter hdiskX download Download Microcode to Other Devices Fault Indicators 118 Fibre Channel RAID Service Aids Flash SK-NET FDDI Firmware Format Media Hardfile Attached to SCSI Adapter (non-RAID) 120 Hardfile Attached to PCI SCSI RAID Adapter chId Optical Media Diskette Format Gather System Information 122 Generic Microcode Download Hot Plug Task PCI Hot Plug Manager 124 SCSI Hot Swap Manager RAID Hot Plug Devices Identify Indicators 126 Identify and System Attention Indicators Local Area Network Analyzer Log Repair Action Periodic Diagnostics PCI RAID Physical Disk Identify 128 pci RAID adapter Process Supplemental Media Run Diagnostics Run Error Log Analysis Run Exercisers Exerciser Commands (CMD) Abbreviations 130 Memory Exerciser Tape Exerciser Diskette Exerciser CD-ROM Exerciser Floating Point Exerciser Page SCSI Bus Analyzer SCSD Tape Drive Service Aid 134 Page Update System or Service Processor Flash 136 file_name 7135 RAIDiant Array Service Aid Page Command Examples 7318 Serial Communications Network Server Service Aid Page Chapter 7. Verifying the Hardware Operation Step 1. Considerations Before Running This Procedure Step 2. Loading the Online Diagnostics in Service Mode Step 2.5 Loading the Standalone Diagnostics from CD-ROM IBM Hardware Management Console for pSeries Installation and Operations Guide 142 Step 3. Running System Verification Step 4. Performing Additional System Verification Step 5. Stopping the Diagnostics pSeries 690 Service Guide Page Chapter 8. Hardware Problem Determination Problem Determination Using the Standalone or Online Diagnostics Step 1. Considerations before Running This Procedure IBM Hardware Management Console for pSeries Installation and Operations Guide Step 2 Step 3 Step 4 146 Step 5 Step 6 Step 7 Step 8 Hardware Management Console for pSeries Maintenance Guide Step 9 Step 10 Hardware Management Console for pSeries Maintenance Guide 148 Step 11 Step 12 Step 13 Step 14 Step 15 Step 16 150 Page Step 4 Step 5 152 Chapter 8. Hardware Problem Determination 153 Page Appendix A. Environmental Notices Product Recycling and Disposal Environmental Design Acoustical Noise Emissions 156 Declared Acoustical Noise Emissions Appendix B. Notices Page Appendix C. Service Processor Setup and Test Service Processor Setup Checklist RS/6000 and on off Testing the Setup Testing Call-In 160 Testing Call-Out Serial Port Configuration Page Appendix D. Modem Configurations Sample Modem Configuration Files Generic Modem Configuration Files Specific Modem Configuration Files Configuration File Selection 164 Examples for Using the Generic Sample Modem Configuration Files Customizing the Modem Configuration Files must 166 IBM 7852-400 DIP Switch Settings Xon/Xoff Modems Ring Detection Terminal Emulators Recovery Procedures 168 Transfer of a Modem Session Recovery Strategy Prevention Strategy 170 Modem Configuration Sample Files Sample File modem_m0.cfg Appendix D. Modem Configurations 171 172 Sample File modem_m1.cfg Appendix D. Modem Configurations 173 174 Sample File modem_z.cfg Appendix D. Modem Configurations 175 176 Sample File modem_z0.cfg Appendix D. Modem Configurations 177 178 Sample File modem_f.cfg Appendix D. Modem Configurations 179 180 Page Sample File modem_f0.cfg 182 Appendix D. Modem Configurations 183 Page Sample File modem_f1.cfg Appendix D. Modem Configurations 185 186 Page Page Index Numerics A B C D F G 190 H I O P R S 192 T V Page Readers Comments Wed Like to Hear from You Readers Comments Wed Like to Hear from You IBMR _________________________________________________________________________________ SA38-0588-02 BUSINESS REPLY MAIL