Chapter 7

Error message: Original HP ink depleted

Solution Replace the indicated ink cartridge(s) or press OK to continue.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.

If you believe you purchased genuine HP ink cartridge(s), go to:

www.hp.com/go/anticounterfeit

Error message: Scheduled maintenance

Solution You must align the printer to ensure excellent print quality. With letter or A4 unused plain white paper in the Main tray, press OK. The HP Photosmart aligns the print head, calibrates the printer, and then prints a test page. Recycle or discard the test page.

Error message: Calibration error

Solution

●If you have color or photo paper loaded in the Main tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the Main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge; contact HP Support.

●The ink cartridge or sensor is defective. Contact HP support.

Error message: Print cartridge cradle is stuck

Solution Remove any objects that are blocking the print head assembly.

To clear the print head assembly

1.Open the top cover, then open the paper jam door.

52

HP Photosmart D7100 series