Memory card errors, Error message Ink System Failure | HP D7100

1Open the paper jam door to clear the print head assembly.

2.Remove any objects that are blocking the print head assembly, including paper and any packing materials.

3.Turn the printer off, then turn it on again.

4.Close the paper jam door and the top cover.

Error message: Ink System Failure

Solution The print head assembly or the ink delivery system has failed and the HP Photosmart can no longer print.

Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. If this does not clear the error message, please contact HP Support.

Memory card errors

Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

Error message: Photo is missing. —OR— Some photos are missing.

Solution The printer cannot read the file on the memory card, or one or more files specified for the job are missing from the memory card. Try saving the photos to the computer using the digital camera rather than the memory card. If a photo is missing, you may have accidentally deleted the photo from the card.

HP Photosmart D7100 series User Guide

53

Image 56

HP D7100 manual Memory card errors, Error message Ink System Failure

Contents

HP Photosmart D7100 series 800-225-528 Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification number Contents HP Photosmart D7100 series Index HP Photosmart D7100 series Welcome Special featuresAccessing the onscreen HP Photosmart help Back of printer Printer partsFront of printer Main and Output trays Photo tray Indicator lights Control panel Optional accessories Accessory name DescriptionHP Automatic Two-sided Printing Countries/regions Accessory HP Bluetooth wireless printer adapter bluetooth Settings BluetoothView & Print Save Preferences Chapter Get ready to print Load paperChoose the right paper Paper loading tips Load the photo tray Purchasing replacement ink cartridges Insert ink cartridges Ink cartridge Ink cartridge warranty informationInk cartridge tips Inserting or replacing the ink cartridges Insert memory cards Supported file formats Memory card slots Inserting a memory cardMemory card types Removing a memory card Printing photos without a ComputerPrinting photos Print photos from a memory card Print using the Wizard Print all photos on the memory cardSelect Print All Print camera-selected photos from a memory card Digital camera with Bluetooth wireless technology Print photos from a digital cameraPrint a photo index Stop printing Photo layouts Print photos from an iPod Layout Paper size photo size Adjust photos with poor brightness Improving photo qualityRemove red eye from photos Layout Adjust poor-quality video clips Getting creativeAdd a color effect Add the date and time to your prints To change the print quality Crop a photoPrint panoramic photos Connecting to other devices Getting connectedMemory card PictBridge IPod Connecting through HP Photosmart Share Saving photos to a computer Chapter Using creative options in the printer software Printing from a computerHP Photosmart Premier Windows users HP Photosmart Essential Windows users HP Photosmart Share Set print preferencesHP Photosmart Studio Macintosh Users HP Real Life technologies features Open the electronic help Chapter Care and maintenance Clean and maintain the printerClean the outside of the printer Aligning the printer To clean the ink cartridge contacts Automatically clean the printheadManually clean the ink cartridge contacts Print a self test report Downloading the software Windows Update the softwareSelf test report Store and transport the printer and ink cartridges Maintain the quality of photo paperStore and transport the printer Store and transport the ink cartridges To handle photo paper Solution TroubleshootingPrinter hardware problems Printing problems Printer is plugged in but will not turn on SolutionPrinter does not find the photos I stored on my memory card All the lights are flashing on the printer Printout is rippled or curled Document printed at an angle or is off-center SolutionPrinted pages are dropping off of the Output tray Colors are not printing satisfactorily Solution Blank page came out of the printer Solution Photo did not print using the default print settings Printer ejects the paper when preparing to printPrint quality is poor Solution Printer asked me to print an alignment Error messages Paper errorsPhotos are not printing correctly Solution Error message Paper jam. Clear jam then press OK Error message Automatic paper sensor failed Error message Out of paper. Load paper then press OKError message Unsupported media size Ink cartridge errors Error message Wrong ink cartridges installedError message Incorrect ink cartridge Error message Replace cartridges soon Error message Non-HP ink Error message Cannot printError message Ink cartridge problem Error message Original HP ink depleted Error message Scheduled maintenanceError message Calibration error Solution Error message Print cartridge cradle is stuck Memory card errors Error message Ink System Failure Error message Cannot print photos Error message Card is locked. Cannot access card Error message Card was removed. Job was cancelled. Press OK Error message Camera selections Dpof file has errorError message Some camera-selected photos are not on card Error message Unsupported card type Error message Camera disconnected during print job Computer and connectivity printing errorsError message Some photo numbers are not on card If you have a problem, follow these steps HP supportSupport process HP support by phone After the phone support period Specifications System requirements Video file formats Operating environment Category Specifications Print speed maximum HP Warranty Appendix B Index Quality Q7046-90227