Main
Page
IBM
ii
About This Manual
Related Publications
iv
The following mobile product publications are available through IBM or your IBM Authorized Dealer.
Related Diskettes
The following diskettes are available through IBM or your IBM Authorized Dealer.
v
Page
Contents
viii
Page
Page
Introduction
Mobile Computer Descriptions
2
Introduction 3
4
Drive and Diskette Compatibility Matrix
Important Service Information
FRU Replacement Strategy
6
only
Hard Disk Drive Replacement Strategy:
How to Use Error Messages
How to Read POST Error Messages
Safety Notices (Multi-lingual Translations)
8
Page
10
Page
12
Page
14
Safety Information
General Safety
Electrical Safety
exposed
16
Never assume
check
Safety Inspection Guide
18
Handling Electrostatic Discharge-Sensitive Devices
Grounding Requirements
Laser Compliance Statement
20
Page
Page
ThinkPad 380, 385 (2635)
24
Port Replicator Problems:
How to Diagnose Multiple FRUs:
26
Page
How to Disable the Power-On Password
28
Page
30
System Board Checkout
Keyboard/Auxiliary Input Device
Diskette Drive Test
32
Status Indicator Checkout
Checking Operational Charging:
34
Checking the Battery Pack
Common Device Checkout
Port Replicator Checkout:
36
External Display Self-Test:
Standby Mode:
Suspend Mode:
38
PS2 OFF
PS2 SUSpend
Hibernation Mode:
40
ThinkPad 380, 385 (2635) 41
42
Device ID:
44
ThinkPad 380, 385 (2635) 45
46
LCD-Related Symptoms
Important
ThinkPad 380, 385 (2635) 47
921000 thin-film transistors (TFTs). A small number
Keyboard/TrackPoint III-Related
48
ThinkPad 380, 385 (2635) 49
50
Page
52
ThinkPad 380, 385 (2635) 53
54
Error Log
How to Run a Low-Level Format
PC Test Card LED
56
Product Overview (380, 385)
ThinkPad 380, 385 (2635) 57
features.
58
Page
1020 DIMM Card / Backup Battery
60
1030 Keyboard Unit
Page
1040 CD-ROM/FDD Assembly
64
1045 FDD
Models 380 and 380E
Models 380D, 380ED, 385D, and 385ED
66
Page
1046 CD-ROM
8X CD-ROM (73H9933)
68
8-20X CD-ROM (12J0115)
ThinkPad 380, 385 (2635) 69
1050 Speaker / Microphone
70
Page
1060 Hard Disk Drive
72
Page
74
Model 380E, 380ED, 385E, and 385ED
76
1070 LCD Unit
78
Page
All Models
80
1080 System Board Assembly
82
1090 Upper Shield Case
1100 Sub Card
84
1110 Lower Shield Case
Page
1120 PCMCIA Slot
1130 Fan
88
Page
90
Page
DSTN LCD Panel
92
TFT LCD Panel
ThinkPad 380, 385 (2635) 93
Page
2030 LCD Inverter Card
DSTN LCD
TFT LCD (Type 2 only)
2040 LCD Misc. Parts
Hinges/Latches DSTN LCD
96
TFT LCD:
Page
Page
Page
Page
102
Page
Page
(see Models 380/380D/385/385D on page 108
ThinkPad 380, 385 (2635) 105
(see Keyboard Section)
Page
(see Models 380E/380ED/385E/385ED on page 111)
ThinkPad 380, 385 (2635) 107
(see Keyboard Section)
Models 380/380D/385/385D
LCD FRU (DSTN)
108
LCD FRU (TFT)
Type 1
ThinkPad 380, 385 (2635) 109
Type 2
110
Models 380E/380ED/385E/385ED
LCD FRU (FRSTN)
ThinkPad 380, 385 (2635) 111
LCD FRU (TFT)
112
Type 1
Type 2
ThinkPad 380, 385 (2635) 113
114
Common/Option Parts List
ThinkPad 380, 385 (2635) 115
116
ThinkPad 380, 385 (2635) 117
118
Note
ThinkPad 380, 385 (2635) 119
120
ThinkPad 560, 560E (2640)
122
Port Replicator Problems:
How to Diagnose Multiple FRUs:
124
Page
How to Disable the Power-On Password
126
Page
128
System Board Checkout
130
Status Indicator Checkout
Checking Operational Charging:
132
Page
Port Replicator Checkout
134
Standby Mode:
Suspend Mode:
136
Hibernation Mode:
138
ThinkPad 560, 560E (2640) 139
140
ThinkPad 560, 560E (2640) 141
Device ID:
142
Page
144
LCD-Related Symptoms
Important
ThinkPad 560, 560E (2640) 145
921,000 thin-film transistors (TFTs). A small number
Keyboard or TrackPoint III Related
146
Function-Related Symptoms
Peripheral-Device-Related Symptoms
ThinkPad 560, 560E (2640) 147
148
Page
150
Page
152
Page
Product Overview (560, 560E)
154
The following table is an overview of the system features.
ThinkPad 560, 560E (2640) 155
156
1010 Backup Battery
1020 DIMM (If Installed)
158
Page
1040 Frame
160
Page
162
1050 Keyboard Unit
Page
Page
Page
1060 LCD Assembly
Page
1080 Hard Disk Drive
1090 PCMCIA Slot Assembly
170
1100 System Board
Page
Page
174
DSTN Panel
TFT Panel
176
Page
178
2030 Inverter Card
DSTN Panel
TFT Panel
180
2040 LCD Cable and Hinges
DSTN
TFT
182
Page
184
Page
Page
Page
Note:
188
LCD FRU (DSTN)
ThinkPad 560, 560E (2640) 189
LCD FRU (TFT)
TFT 1 (12J1600)
190
TFT 2 (11J9626)
ThinkPad 560, 560E (2640) 191
192
Page
194
ThinkPad 560, 560E (2640) 195
For 3-pin power cords: Note:
196
For 3-pin slim power cords:
ThinkPad 560, 560E (2640) 197
Page
ThinkPad 760 (9546, 9547)
200
Page
202
Page
204
Page
206
Models 760C/760CD/760L/760LD
Models 760E/760ED/760EL/760ELD
ThinkPad 760 (9546, 9547) 207
Models 760XL/760XD
208
Keyboard and Auxiliary Input Device
DSP Card Checkout
Audio (ESS) Card Checkout
210
Fan Checkout (Models 760XL/760XD)
Model 760XL:
Model 760XD:
Diskette Drive Test
212
blank
LCD Information Panel Checkout
214
Checking Operational Charging:
Checking the Car-Battery Adapter
216
Page
(+)
(-)
218
(-)
(+)
Standby Mode:
Suspend Mode:
220
PS2 OFF
PS2 SUSpend
Hibernation Mode:
Port Replicator Power Overload:
222
Page
224
ThinkPad 760 (9546, 9547) 225
226
FRU Codes
If an error is detected by the diagnostic tests, a
ThinkPad 760 (9546, 9547) 227
two rightmost digits
four-digit
228
ThinkPad 760 (9546, 9547) 229
LCD-Related Symptoms
Important
230
921,000 thin-film transistors (TFTs). A small number
Keyboard/TrackPoint III-Related
Indicator-Related Symptoms
LCD Information Panel-Related
ThinkPad 760 (9546, 9547) 231
Power-Related Symptoms
232
DSP-Related Symptoms
ESS-Related Symptoms
ThinkPad 760 (9546, 9547) 233
Peripheral-Device-Related Symptoms
234
Page
Status Indicators
LCD Information Panel
236
Page
Error Log
238
When POP is the same as HDP-1 or HDP-2
When POP is not the same as HDP-1 and HDP-2
When PAP is used with HDP-1 or HDP-2
How to Run a Low-Level Format
PC Test Card LED
240
Product Overview (760)
ThinkPad 760 (9546, 9547) 241
Model 760C or 760CD
Model 760E or 760ED
242
Model 760L or 760LD
ThinkPad 760 (9546, 9547) 243
Model 760EL or 760ELD
244
Model 760XL or 760XD
ThinkPad 760 (9546, 9547) 245
246
Page
Page
CD-ROM Drive (Model Unique)
1030 Battery Pack
250
Page
Page
Page
Page
Side View
1060 Top Cover
256
Page
1080 LCD Unit
258
1090 Front IR
Models 760XL/760XD
260
1095 Rear IR
1100 System Board Assembly
262
Page
Models 760XL/760XD
264
Page
1125 Upper Shield
266
1110 Video Card/Fan (Model Unique)
Standard Video Card
268
Enhanced Video Card
270
1135 External Diskette Drive Connector
1120 DC/DC Card
760XL/760XD
272
Other Models
Page
1130 DSP Card/ Audio (ESS) Card
Slim-Type Models (Models 760C/760E/760L)
274
Page
Thick-Type Models (Other Models and 760E)
276
1140 CPU Card
278
1150 System Board and PCMCIA Slot Assembly
Page
ThinkPad 760 (9546, 9547) 281
1160 Palm Rest
282
1170 Keyboard, Information Panel
Page
1180 Keyboard Cable
Page
1190 Keyboard Card
1200 Backup Battery, Speaker, Standby Battery
288
Page
LCD Removal and Replacement
290
Page
Page
Page
Page
1030 Hinges
Page
Page
298
Page
2030 Interface Cable Assembly, Hinges
300
Page
LCD Unit, 10.4 SVGA (P/N 29H9227) 3010 LCD Cover
302
Page
Page
Page
3030 Hinges
306
LCD Unit, 10.4 VGA (P/N 46H5355) 4010 LCD Cover
Page
4020 LCD Panel
310
4030 Interface Cable Assembly, Hinges
LCD Unit, 11.3 DSTN (P/N 39H6232) 5010 LCD Cover
312
Page
5020 LCD Panel
314
Page
Page
LCD Unit, 12.1 XGA
6010 LCD Cover
Page
6020 LCD Panel
320
6030 Interface Cable Assembly, Hinges
Page
LCD Unit, 12.1 SVGA (P/N 82H8496) 7010 LCD Cover
Page
7030 LCD Panel
326
7040 Interface Cable Assembly, Hinges
Page
Page
Page
8020 LCD Panel
332
8030 Interface Cable Assembly, Hinges
Page
LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723) 9010 LCD Cover
Page
9020 LCD Panel
338
9030 Interface Cable Assembly, Hinges
Page
Page
342
Inside View
Page
Page
Page
Part(760C)
ThinkPad 760 (9546, 9547) 347
Part(760C)
348
Page
Part(760CD)
350
Part(760CD)
ThinkPad 760 (9546, 9547) 351
352
Page
354
Index Part (760E CD Nonupgradable Type)
ThinkPad 760 (9546, 9547) 355
Index Part (760E CD Nonupgradable Type)
356
Page
358
ThinkPad 760 (9546, 9547) 359
360
ThinkPad 760 (9546, 9547) 361
Page
Part(760L)
ThinkPad 760 (9546, 9547) 363
Part(760L)
364
Page
Part(760LD)
366
Part(760LD)
ThinkPad 760 (9546, 9547) 367
368
Page
370
ThinkPad 760 (9546, 9547) 371
372
ThinkPad 760 (9546, 9547) 373
Page
Part(760XL)
ThinkPad 760 (9546, 9547) 375
Part(760XL)
376
ThinkPad 760 (9546, 9547) 377
Page
Part(760XD)
ThinkPad 760 (9546, 9547) 379
Part(760XD)
380
ThinkPad 760 (9546, 9547) 381
Page
ThinkPad 760 (9546, 9547) 383
Page
ThinkPad 760 (9546, 9547) 385
Page
ThinkPad 760 (9546, 9547) 387
Page
ThinkPad 760 (9546, 9547) 389
Page
ThinkPad 760 (9546, 9547) 391
Page
ThinkPad 760 (9546, 9547) 393
Page
ThinkPad 760 (9546, 9547) 395
Page
ThinkPad 760 (9546, 9547) 397
Page
ThinkPad 760 (9546, 9547) 399
Page
ThinkPad 760 (9546, 9547) 401
Common or Option Parts List
402
DAA Assembly
ThinkPad 760 (9546, 9547) 403
404
ThinkPad 760 (9546, 9547) 405
406
2-Prong Slim
ThinkPad 760 (9546, 9547) 407
3-Prong Slim
Page
ThinkPad 765D (9546), 765L (9547)
410
Page
412
Page
414
Page
416
Page
418
DSP Card Checkout (Model 765D)
Audio (ESS) Card Checkout (765L)
blank
420
LCD Information Panel Checkout
Fan Checkout
422
Checking Operational Charging:
424
Checking the Car-Battery Adapter
(Nonrechargeable)
426
(Rechargeable)
Common Device Checkout
Port Replicator Checkout:
428
External Display Self-Test:
Standby Mode:
Suspend Mode:
430
Hibernation Mode
432
ThinkPad 765D (9546), 765L (9547) 433
434
ThinkPad 765D (9546), 765L (9547) 435
Device ID:
436
ThinkPad 765D (9546), 765L (9547) 437
438
Page
440
Important
2,359,296 thin-film transistors (TFTs). A small number
ThinkPad 765D (9546), 765L (9547) 441
Keyboard or TrackPoint III Related
Indicator-Related Symptoms
442
LCD Information Panel-Related
ThinkPad 765D (9546), 765L (9547) 443
DSP-Related Symptoms
ESS-Related Symptoms
444
Peripheral-Device-Related Symptoms
ThinkPad 765D (9546), 765L (9547) 445
Infrared-Related Symptoms
PCMCIA-Related Symptoms
446
Other Symptoms
Page
Status Indicators
LCD Information Panel
448
Page
450
When the POP is the same as the HDP-1 or HDP-2
When the POP is not the same as the HDP-1 and HDP-2
PAP and HDP-1 or HDP-2
452
Product Overview (765D, 765L)
ThinkPad 765D (9546), 765L (9547) 453
454
Page
Page
CD-ROM Drive (Model 765D)
1030 Battery Pack
458
Page
Page
Page
Page
1060 Top Cover
1070 Keyboard Unit
464
1080 LCD Unit
1090 Front IR
466
Page
468
1100 Rear IR
1110 System Board, DIMM Adapter Card
470
Page
472
1120 Upper Shield
1130 External FDD Connector
474
1140 Video Card
476
1150 Fan and Video Cable (765D-Unique)
1160 Modem Holder, DC/DC Card, Inverter Card
478
Page
1170 DSP Card or ESS Card
480
1180 Lower Shield Case
1190 CPU Card
482
Page
1200 PCMCIA Slot Assembly
484
Page
1210 Shield Cover (Right, Left)
486
2010 Palm Rest
2020 Palm Rest Rear Cover
488
2030 Keyboard Card
Page
2040 Keyboard and Information Panel
Page
2050 Keyboard Cable
2060 Backup Battery, Speaker, Standby Battery
494
Page
Page
3010 LCD Front Cover
3020 LCD Misc. Parts
498
3030 LCD Panel
Page
3040 Center Cover Assembly
3050 Hinges
502
Page
504
Page
Parts Listing 765D (9546), 765L (9547)
See LCD FRU on page 509 for LCD FRU.
ThinkPad 765D (9546), 765L (9547) 507
508
Page
13.3 XGA, 11J8133
13.3 XGA, NEC 11J9654
510
Note Do not use the NEC LCD (FRU 11J9654) instead of the LCD (FRU 11J8133) and vice versa.
Page
SeeKeyboard
512
ThinkPad 765D (9546), 765L (9547) 513
514
DAA Assembly
ThinkPad 765D (9546), 765L (9547) 515
516
ThinkPad 765D (9546), 765L (9547) 517
518
Note: The grounded adapter is required for full MPRII compliance.
ThinkPad 765D (9546), 765L (9547) 519
520
ThinkPad 770 (9548, 9549)
522
Page
What to Do First:
524
Page
526
Reset Switch:
528
Audio Checkout
Fan Checkout
Indicator Panel Checkout
530
Auxiliary Input Devices:
532
Modem (DSP) Checkout
Checking the Battery Pack:
534
Page
Checking Operational Charging
(Nonrechargeable)
536
(Rechargeable)
TrackPoint Checkout
538
Page
Standby Mode
Suspend Mode
540
Hibernation Mode
542
ThinkPad 770 (9548, 9549) 543
544
ThinkPad 770 (9548, 9549) 545
Device ID:
546
ThinkPad 770 (9548, 9549) 547
548
ThinkPad 770 (9548, 9549) 549
Page
No Beep Symptoms
ThinkPad 770 (9548, 9549) 551
Audio-Related Symptoms
CD-ROM-Related Symptoms
552
DVD-Related Symptoms
ThinkPad 770 (9548, 9549) 553
554
Function-Related Symptoms
ThinkPad 770 (9548, 9549) 555
Indicator-Related Symptoms
Indicator Panel-Related Symptoms
556
Infrared-Related Symptoms
Keyboard- or TrackPoint III-Related
ThinkPad 770 (9548, 9549) 557
LCD-Related Symptoms
Important
558
2,359,296 thin-film transistors (TFTs). A small number
Modem (DSP)-Related Symptoms
PC Card-Related Symptoms
Peripheral-Device-Related Symptoms
ThinkPad 770 (9548, 9549) 559
Power-Related Symptoms
Other Symptoms
560
Intermittent Symptoms
Page
Status Indicators
Indicator Panel
562
Page
564
When the POP is the same as the HDP-1 or HDP-2
When the POP is not the same as the HDP-1 and HDP-2
PAP and HDP-1 or HDP-2
566
Product Overview (770)
ThinkPad 770 (9548, 9549) 567
568
Page
Page
1030 DVD Adapter Card
572
Page
1050 Backup Battery or DIMM
574
1060 Keyboard Unit
576
1065 Keyboard, Keyboard Bezel, Indicator Panel
Keyboard
Keyboard Bezel or Indicator Panel
578
1070 Center Cover and Hinge Cover
Page
1080 Eject Lever and Power Switch
582
Page
Page
1090 LCD Unit
Page
1110 Upper Shield
588
1120 Speaker
1130 Video Card
590
1140 Modem Card
1150 DC/DC Card
592
ThinkPad 770 (9548, 9549) 593
Page
1160 Fan
1170 CPU Card
596
Page
1180 PC Card Slot
598
1190 System Board
600
Page
602
2020 LCD Panel Assembly
14.1" LCD
13.3" LCD
604
2030 Inverter Card
2050 Hinge and LCD Latch
606
Page
608
Page
Page
See LCD FRU
ThinkPad 770 (9548, 9549) 611
(See Keyboard Section)
(See Mech. Group)
612
LCD FRU
ThinkPad 770 (9548, 9549) 613
614
Page
616
ThinkPad 770 (9548, 9549) 617
618
Note
ThinkPad 770 (9548, 9549) 619
Page
SelectaDock III (3547-003)
622
Page
General Preparation
624
SelectaDock Docking System
SelectaDock
Page
Power Supply
626
Page
628
External Keyboard
External Monitor
630
Printer
USB Device
Diagnostics for the ThinkPad Computer
For ThinkPad 770:
632
For ThinkPad 76x series:
Error Log:
PC Test Card LED:
Errors during the POST:
634
Memory Errors:
Diagnostics for the SelectaDock Docking System
Testing the Expansion Unit
Testing the SCSI Subsystem
636
Page
638
Page
640
SelectaDock III (3547-003) 641
642
Device ID:
1
2
3
1
2
644
1
2
1
2
Page
If the problem persists after replacement of the FRUs, go to Undetermined Problems on page 653.
Adapter-Related Symptoms
Audio-Related Symptoms
646
Beep Symptoms
Indicator-Related Symptoms
SelectaDock III (3547-003) 647
Keyboard-Related Symptoms
MIDI/Joystick-Port-Related Symptoms
PC Card-Related Symptoms
648
Peripheral-Device-Related Symptoms
Power-Related Symptoms
SCSI Device-Related Symptoms
SelectaDock III (3547-003) 649
Sound Blaster-Related Symptoms
UltraBay II Tray-Related Symptoms
USB Related Symptoms
650
Wake Up on LAN-Related Symptoms
Intermittent Symptoms
SelectaDock III (3547-003) 651
652
Page
Product Overview (3547-003)
654
Status Indicator
Product Overview:
overview of the system features:
SelectaDock III (3547-003) 655
656
Page
Page
Page
1040 UltraBay II
UltraBay II Tray
660
Page
1060 Upper Cover
662
Page
1070 Bracket
664
1080 Speaker Assembly
1090 Power Supply
666
1100 Cables
1110 DC-DC Card
668
1120 USB Card
1130 Shield Cover
670
1140 Main Card Assembly
1150 Audio Card, Main Card, and Riser Card
672
Front View
Page
Side View
Page
Page
Options
678
SelectaDock III (3547-003) 679
Page
Common Devices Checkout
External Diskette Drive Test
External Display Self-Test
682
External Keyboard/Auxiliary Input Device Checkout
Fax/Modem Checkout
684
Page
Printer Checkout
686
Port Replicator Checkout
TrackPoint Checkout
688
TV Tuner
Identifying Names and Functions
Using the Front Panel
690
Using the Function Key:
Common Devices Checkout 691
Function key ( ), one of the following messages (called
Power-on the TV Tuner:
692
Troubleshooting
The following table shows what to do to solve problems when the TV Tuner does not work correctly.
Common Devices Checkout 693
Page
Miscellaneous Information
Copyright IBM Corp. 1997 695
Acronyms, Abbreviations and Terms
696
Send Us Your Comments!
Do You Need Technical References?
698
Problem Determination Tips
identical
Phone Numbers, U.S. and Canada
Authorized Dealers or Servicers
700
U.S. Customers and Helpware Subscribers
IBM Canada Customer and Servicer Support
Miscellaneous Information 701
Notices
702
Trademarks