Troubleshooting
If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM, try the suggested actions that are appropriate to your problem.
Problem | Possible | Suggested Action | Reference | |
Cause | ||||
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| Ensure that the |
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| electrical outlet and the |
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| monitor are both switched |
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| on. |
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| Check that the power |
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| cord is firmly plugged into | Connecting | |
Screen is blank |
| the electrical outlet and the | ||
No power to | your Monitor | |||
and power | power supply unit. | |||
monitor | section (page | |||
indicator is off | If the power cord plug | |||
| 6) | |||
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| has a removable fuse, | ||
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| replace it. |
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| Try another power |
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| cord. |
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| Try another electrical |
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| outlet. |
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Screen is blank | Brightness |
| User controls | |
and power | and Contrast | Adjust brightness and | ||
section (page | ||||
indicator is | may be too | contrast. | ||
10) | ||||
steady green | low |
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| Press any key on the |
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Screen is blank | The monitor is | keyboard or move the | Power | |
mouse to restore | ||||
and power | in the Power | management | ||
operation. | ||||
indicator is | Management | section (page | ||
Check the Power | ||||
steady amber | Standby state | 16) | ||
Management software on | ||||
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| your computer |
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