Limitation on updating firmware
The following limitation must be considered when updating firmware on the
SureMark printer:
vSureMark firmware update can not be performed if the printer currently has
Model 4 emulation enabled. If emulation is enabled, temporarily disable Model 4
emulation, then start the SureMark firmware update. After the firmware update is
complete, re-enable Model 4 emulation. See “Emulating the IBM Model 3 or
Model 4 printers” for additional information.
Emulating the IBM Model 3 or Model 4 printers
Note: All SureMark firmware levels for Models TI3, TI4, TG3, TG4, TF6 and TM6
support emulation; no other models support this emulation.
It is possible to emulate the IBM Model 3 or Model 4 printer with the SureMark
printer. Youmust change the configuration to enable the SureMark to emulate the
Model 3 or Model 4 printers.
Toset up the Model 3 or Model 4 emulation, use the IBM Diagnostics for POS
Systems and Peripherals package. Refer to the README file in that package for
the Change Printer Type utility.
Note: Model 3 and Model 4 emulation is not supported in firmware levels 43 and
greater. For the latest level of firmware that includes Model 3 and 4
emulation please use the Model 4 Emulation Support diskette.
Limitations for emulation
The following limitations must be considered when using the SureMark printer to
emulate the Model 3 or Model 4 printer.
vPrinting the face of checks requires application changes (franking the back of
checks should not).
vPrinting wide documents may require changes. The document station on the
Model 4 printer supports 86 characters, the SureMark supports 47 characters.
vJournal commands can be ignored or stored in the flash memory of the printer.
This needs to be decided when the printer is initially configured.
vThere is no top document registration (documents must be inserted from the
front).
vUser-defined special characters are not supported.
vBecause SureMark Models TF6 and TM6 do not have a document insert station,
they do not emulate document station commands.
vEmulation mode does not support the Model 4A double-byte character set.
vFor RS-485, emulation mode is currently only supported on 4690 OS and DOS
systems. For USB, emulation mode is currently only supported on 4690 OS.
Emulation is not supported for EIA-232.
vOn the DI portrait station, 1 inch = 51 motor steps (1 mm = 2 steps). This is
different from a Model 3 or 4 printer, where 1 inch = 48 steps.
Printing saved data
When the printer is offline in Model 3 or 4 emulation mode and the option for
storing data to the printer is selected, it is possible to fill up the printer flash
memory. When the memory is full, a printer error indicates the journal station is out
Updated April 2, 2009
Chapter3. SureMark installation, service, and utility software 41