Maintenance and Troubleshooting

A.2 Troubleshooting

Troubleshooting Table

Use Table A–1 to identify and correct any problem areas.

Table A–1 Identifying and Correcting Problems

Symptom

Possible Cause

Suggested Solution

 

 

 

The printer will

Communication

From the Communication menu

not print.

port is not set

item, choose Port select and

 

correctly.

match the connections on the

 

 

terminal.

If you have a serial printer, its speed may be set incorrectly.

From the Printer menu item, choose Serial print speed and match the setting to the one in your printer manual.

Modifier keys

Accessibility aid

Check keyboard indicator line for

remain in effect

is enabled.

icon. This feature is enabled by

after released.

 

pressing any modifier key five

 

 

times. To disable, press and hold

 

 

a modifier key and then press

 

 

another key.

 

 

 

Screen is blank,

Power Management

Press any key on the keyboard.

but the LED is

feature is active.

The monitor may need time to

blinking.

 

warm up.

 

 

 

Colors move

Electromagnetic

Press degauss switch. If

on the screen.

interference is

color problems cannot be

Display may

coming from other

corrected, then electromagnetic

be distorted,

appliances.

interference exists. Move any

flickering, or

 

electromechanical device away

rolling.

 

from the terminal, or move the

 

 

terminal.

 

 

(continued on next page)

A–2Maintenance and Troubleshooting

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IBM WS525 Troubleshooting Table, Table A-1 Identifying and Correcting Problems, Symptom Possible Cause Suggested Solution