Troubleshooting
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at
Problem | Suggestion | |
My telephone does not | • | Make sure the battery is installed and charged correctly (see page 3 and 28). For optimum |
work at all. |
| daily performance, return the cordless handset to the telephone base after use. |
| • | Make sure the power adapter is securely plugged into an outlet not controlled by a wall |
|
| switch. |
| • Make sure the telephone line cord is plugged firmly into the telephone base and the modular | |
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| wall jack. |
| • | Unplug the unit’s electrical power and remove the battery from the handset. Wait for 15 |
|
| seconds then plug in the battery and plug in the power. Allow up to one minute for the cordless |
|
| handset and base to synchronize. |
| • Charge the battery in the cordless handset for at least 16 hours. | |
| • Remove and | |
|
| a new battery pack. |
| • | Disconnect the telephone base from the modular jack and plug in a working telephone. If |
|
| this telephone does not work, the problem is probably in the wiring or the local service. Call |
|
| the local telephone company. |
BATTERY LOW is | • | Place the handset in the telephone base for recharging. |
displayed on screen | • | Remove and |
|
| the handset on the telephone base for 16 hours. |
| • If the above measures do not correct the problem, the battery may need to be replaced. | |
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ion i informational Add
www.vtechphones.com | 29 |