Troubleshooting

Problem

Suggestion

 

 

The battery does not

• Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone

charge in the handset

base should be on.

or the handset battery

• Remove the battery from the handset and install it in the spare battery compartment on the side

does not accept

of the telephone base and let it charge for 16 hours. Then re-install the charged battery into the

charge

handset.

 

• If the cordless handset is in the telephone base but the CHARGE light is not on, refer to The

 

charge light is off in this section.

 

• It may be necessary to purchase a new battery. Please refer to the Batteries section on page

 

28 of this user’s manual.

 

• The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to

 

39 of this user’s manual for further instruction.

 

 

The CHARGE light

• Clean the charging contacts on the cordless handset(s) and telephone base each month using

is off

a pencil eraser or a dry non-abrasive fabric.

 

• Make sure the power adapter and telephone line cords are plugged in correctly and

 

securely.

 

• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute

 

for the cordless handset and telephone base to reset.

 

• The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to

 

39 of this user’s manual for further instruction.

30

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Page 33
Image 33
VTech IA5824 warranty Charge light is off in this section, This user’s manual for further instruction