VTech IA5824 warranty Charge light is off in this section, This user’s manual

Troubleshooting

Problem	Suggestion
The battery does not	• Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone
charge in the handset	base should be on.
or the handset battery	• Remove the battery from the handset and install it in the spare battery compartment on the side
does not accept	of the telephone base and let it charge for 16 hours. Then re-install the charged battery into the
charge	handset.
	• If the cordless handset is in the telephone base but the CHARGE light is not on, refer to The
	charge light is off in this section.
	• It may be necessary to purchase a new battery. Please refer to the Batteries section on page
	28 of this user’s manual.
	• The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to
	39 of this user’s manual for further instruction.
The CHARGE light	• Clean the charging contacts on the cordless handset(s) and telephone base each month using
is off	a pencil eraser or a dry non-abrasive fabric.
	• Make sure the power adapter and telephone line cords are plugged in correctly and
	securely.
	• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute
	for the cordless handset and telephone base to reset.
	• The telephone might be malfunctioning. Please refer to the Warranty section on pages 38 to
	39 of this user’s manual for further instruction.

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