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Additional information
Troubleshooting
There is noise
or interference
during a
telephone
conversation.
My calls fade out
or cut in and out
when I am using
the cordless
handset.
• The handset may be out of ra nge. Move it closer to the telephone base.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause
interference. Try moving the appliance or tele phone base to another outlet.
• Other electronic pro ducts can cause inter ference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios, radio
towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions,
VCRs, personal computers, kitchen app liances, and other cordless telep hones.
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static
on your telephone while the microwave oven is operati ng. Do not install this telephone in t he same
outlet or near a microwave oven.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge
protector) into a d ifferent location. If this sol ves the problem, re-locate your telephone or modem
farther apart from each other, or use a differ ent surge protector.
• The layout of your home or ofce might be limiting the operat ing range. Try moving the base to
another location, preferably a higher loc ation for better reception.
• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not
clear, the problem is probably in the wiring or local service. Contact your local service company (charges
may apply).
• Select cha nnels four through 10 for your router (refer to the user’s manual of your router for more
information).
• If you still have problems with the telephone or the ro uter, make sure the handset is on and press
CHAN until the performance improve s.
• Press the CHAN but ton while on a call until the interfere nce has been eliminated.
• If the other telephones in your hom e are having the same problem, the problem is in the wiring or
local service. Contact the loc al telephone company (charges may apply).
Problem Suggestion