Troubleshooting

Problem

Suggestion

I cannot dial out.

• First, try all the above suggestions.

 

• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second

 

or two to synchronize with the telephone before producing a dial tone. Wait an extra second

 

before dialing.

 

• Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service

 

in your area. Refer to the Set dal mode section of this user’s manual (page 12) to set the dial

 

mode.

 

• If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service. Contact your local telephone company (charges may apply).

 

• Eliminate any background noise. Noise from a television, radio, or other appliances may cause

 

the telephone to not dial out properly. If you cannot eliminate the background noise, first try

 

muting the cordless handset before dialing, or dialing from another room in your home with

 

less background noise.

I hear other calls when

• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still

using the telephone.

hear other calls, the problem is probably in the wiring or local service. Call your local telephone

 

company.

 

• Press the CHAN key to switch to a clear channel when on a call.

I hear noise in the

• Make sure the telephone line cord is plugged in securely.

cordless handset, and

 

none of the keys or

 

buttons work.

 

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VTech IA5824 Cannot dial out First, try all the above suggestions, Before dialing, Mode, Less background noise, Company