
Troubleshooting
Problem
Suggestion
| • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack | |
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| that has a telephone connected to it. Contact your DSL service provider for filter information. |
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My caller ID features | • | Caller ID is a subscription service. You must subscribe to this service from your local telephone |
are not working |
| company for this feature to work on your telephone. |
properly. | • | The caller may not be calling from an area which supports caller ID. |
| • Both you and the caller’s telephone companies must use equipment which are compatible with | |
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| caller ID service. |
| • If you subscribe to DSL service, install a noise filter to the telephone line between the telephone base | |
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| and the telephone line jack. Contact your DSL service provider for filter information. |
The system does not | • | Make sure you subscribe to Caller ID with Call Waiting features services provided by the local |
receive caller ID or |
| telephone company. |
the system does not | • | The caller may not be calling from an area which supports caller ID. |
display caller ID during | • | Both you and the caller’s telephone companies must use equipment which are compatible with |
call waiting. |
| caller ID service. |
| • If you subscribe to DSL service, install a noise filter to the telephone line between the telephone base | |
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| and the telephone line jack. Contact your DSL service provider for filter information. |
Caller ID entries | • | Although the call log entries you receive are 10 digits, (the area plus the |
do not match the |
| some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 |
numbers I need to dial. |
| plus the area code plus the seven digits. You can change the number of digits that you dial |
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| or store from the call log. |
| • | While reviewing the call log, press # repeatedly to display these dialing options for local and |
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| long distance numbers before dialing or saving the telephone number. |
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36 | www.vtechphones.com |